NAPA Auto Parts - Berlin Automotive has received positive feedback for its helpful staff and great customer service. Many customers appreciated the assistance provided during stressful situations, especially when dealing with car troubles. The store is noted for having competitive prices, particularly on car batteries, which were significantly lower than other local stores. However, there was a complaint regarding incorrect hours of operation, causing inconvenience for one customer. Overall, this location is recognized for its friendly service and commitment to helping customers, including discounts for military and veterans.
They had the battery I need in stock that got me back on the road
August 2025
If I could give more stars I would. We were on vacation when we started having car troubles. This location was so helpful. Needless to say, i was more than stressed. Christy went above and beyond to help us. Actually every person in the store was so helpful and helped us get back on the road.
June 2022
Great service and enjoyed the conversation with the man who waited on me and come to find out our fathers worked the same business Capt Billy and my daddy Clameye!!
