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“This is a very small shop located inside the Westfield Montgomery mall. It has a nice men’s section but a smaller women’s area. I was looking for the new spring tops but they didn’t have them at this location. They have an excellent candle selection though!”
“Subject: Excellent Service from Eyoha
I wanted to take a moment to share my positive experience with Riley .Riley made my checkout experience enjoyable and answered all my questions although store was packed with customers.Riley is very professional and has a fantastic customer service skills.”
“I was helped by Claudia and her store manager who both went out of their way to make sure I could get the items I needed online as the size was not available in-store. In addition, they also applied the discount on the items. Thank you, guys, for a pleasant shopping experience.”
“Check out this teeny book I got for my sisters upcoming bday! I had a 5 dollar off coupon from urban outfitters so it was only 3 bucks. I got to show off some cheerleading moves to some girl at the store too, any excuse really for me to be cheering, I'll take.”
“Giselle is truly exceptional. It’s rare to find someone who goes above and beyond with such patience and dedication. She helped me with an exchange transaction and did everything possible to ensure it was completed successfully.”
“The Store Manager here is beyond deserving of a raise and recognition. I had a theft incident here. I went up to the counter and returned a few items & left my iPhone on the counter (literally for just minutes). The customer after me saw the opportunity - took the phone and left the mall. As soon as I requested the store manager to help me pull the camera to see if it was caught on camera, the store manager jumped into action - she pulled the camera, confirmed the lady stole the phone, pulled her information (she was in the system because she paid after me), contacted her right away and asked her to return the phone. Although the lady initially denied she had the phone, later said she took the phone, and came up with multiple reasons why she can’t return the phone…the store manager stayed in constant contact with this thief trying to tell her that if she does not return the phone, authorities would be involved. This store manager got my phone returned within an hour from the incident time. All while had a line of customers and multiple employees to manage. She got out of her ways to locate me during the incident (as I was on the phone with authorities) to keep me updated and eventually got the thief to return the phone to the store. This is not an emergency to authorities, so without this store manager, I don’t know if I would’ve gotten my phone back and would have had to go through a lengthy process of pressing charges. I am so so so thankful for this store manager and I hope AE corporate sees this and recognizes this store manager for the amazing job that she does.”
“I was greeted by your sales rep., Christine. She was so engaging, helpful and knowledgeable (had size and color questions) what a wonderful young professional - she’s very gifted. June 7 @ 1:30 pm.”
“I love Zumiez ever since I was a kid because of the chill vibes, Cool a$$ employees you can relate to. Still hasn’t changed, the Top G Blue helped me out tremendously in finding the perfect gift. Thanks to Blue I left with $200 worth of gear instead of the original $50 gift I had in mind…. ?? keep on being cool mane”
“Monica was so kind so helpful, helping find the perfect dress for my occasion and giving me ideas. Definitely refer Monica to help you here she's amazing ❤️”
“I'll be honest, I have never been in a Vineyard Vines before but I needed a size exchange for a Christmas gift I received. I truly hope all of their customer service was as good as Erol provided. (My bad on the spelling of your name, dude!) He ran me through my options in the shop. When they didn't work out since the shirt I had was out of stock at this location, he walked me through the very seamless way to get my size online. It was one of the easiest exchanges I have experienced. I was impressed with everything in my visit. Too bad I was in a rush so I couldn't shop a bit.”
“I recently got my pants tailored at Madewell at the Montgomery Mall and I just received my pants today. Satisfied is an understatement!!!
1. Thanks to Elisa at Madewell, my pants are the perfect length. She was so patient with me while we made a few adjustments to get it right. I really appreciated that she made me feel comfortable during the process.
2. I requested a shipment from the store yesterday and received my pants today. Super fast shipping!
3. I love that the tailor was able to keep the design at the bottom without trimming it off.
10/10”
“Smaller location with more limited stock but staff were helpful in reviewing options they could order online. Also helpful discussing fit and sizing of their items.”
“Highly recommend this store and the company. The clothing feels premium and the fittings are simple. Tops are either regular fit or slim fit and the pants/shorts are straight fit(slim) or relaxed fit where the ankle is less tapered. So no matter what top or bottom you get, they are exactly the same fit. If you buy $300 dollars worth you get I think 20% or 25% discount and a 25% military discount. They have a myID 25% military discount for online purchases. The customer service was impeccable and you really felt welcomed!”
“Exceptional service at Zara in Montgomery Mall. I visited on Thursday, Nov 20th around 6 PM, and the entire team — including the manager — was incredibly helpful, kind, and professional. The manager resolved my return issue with a smile and genuine care. This team has completely changed my impression of this location. Truly outstanding service. Thank you!”
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“I enjoyed shopping at this store and found the perfect gifts for a variety of occasions. The staff was very welcoming and helpful, especially Dana. They carry many of my favorite products including Swedish soap, Inis handcream and Homesick candles. I am now following them on Instagram and they will ship out of state.”