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“I was helped by Claudia and her store manager who both went out of their way to make sure I could get the items I needed online as the size was not available in-store. In addition, they also applied the discount on the items. Thank you, guys, for a pleasant shopping experience.”
“Subject: Excellent Service from Eyoha
I wanted to take a moment to share my positive experience with Riley .Riley made my checkout experience enjoyable and answered all my questions although store was packed with customers.Riley is very professional and has a fantastic customer service skills.”
“Visited Tommy Bahama after dinner to do some shopping. Looking for that vacation outfit? Want to add to your wardrobe? Perhaps you are heading to a destination wedding? This is the place for those occasions as well as simply treating yourself and those you love. So that is what we did. Treated ourselves. She tried everything on tonight at home, and I must say the smile on her face said it all. Several tops and rooms and some jewelry to add to the ensemble and yes, looking good! Wait, no, looking great!”
“Check out this teeny book I got for my sisters upcoming bday! I had a 5 dollar off coupon from urban outfitters so it was only 3 bucks. I got to show off some cheerleading moves to some girl at the store too, any excuse really for me to be cheering, I'll take.”
“Giselle is truly exceptional. It’s rare to find someone who goes above and beyond with such patience and dedication. She helped me with an exchange transaction and did everything possible to ensure it was completed successfully.”
“The Store Manager here is beyond deserving of a raise and recognition. I had a theft incident here. I went up to the counter and returned a few items & left my iPhone on the counter (literally for just minutes). The customer after me saw the opportunity - took the phone and left the mall. As soon as I requested the store manager to help me pull the camera to see if it was caught on camera, the store manager jumped into action - she pulled the camera, confirmed the lady stole the phone, pulled her information (she was in the system because she paid after me), contacted her right away and asked her to return the phone. Although the lady initially denied she had the phone, later said she took the phone, and came up with multiple reasons why she can’t return the phone…the store manager stayed in constant contact with this thief trying to tell her that if she does not return the phone, authorities would be involved. This store manager got my phone returned within an hour from the incident time. All while had a line of customers and multiple employees to manage. She got out of her ways to locate me during the incident (as I was on the phone with authorities) to keep me updated and eventually got the thief to return the phone to the store. This is not an emergency to authorities, so without this store manager, I don’t know if I would’ve gotten my phone back and would have had to go through a lengthy process of pressing charges. I am so so so thankful for this store manager and I hope AE corporate sees this and recognizes this store manager for the amazing job that she does.”
“Such a sweet person named Maddie helped me out with everything I needed and was just nice to be around. Great worker and made my experience more enjoyable. I love shopping there!”
“Good collection of party dresses. The staff was helpful when I needed to actually shop in the store with the item I saw on their website. I was done within 5 mins.”
“I was greeted by your sales rep., Christine. She was so engaging, helpful and knowledgeable (had size and color questions) what a wonderful young professional - she’s very gifted. June 7 @ 1:30 pm.”
“I'll be honest, I have never been in a Vineyard Vines before but I needed a size exchange for a Christmas gift I received. I truly hope all of their customer service was as good as Erol provided. (My bad on the spelling of your name, dude!) He ran me through my options in the shop. When they didn't work out since the shirt I had was out of stock at this location, he walked me through the very seamless way to get my size online. It was one of the easiest exchanges I have experienced. I was impressed with everything in my visit. Too bad I was in a rush so I couldn't shop a bit.”
“I recently got my pants tailored at Madewell at the Montgomery Mall and I just received my pants today. Satisfied is an understatement!!!
1. Thanks to Elisa at Madewell, my pants are the perfect length. She was so patient with me while we made a few adjustments to get it right. I really appreciated that she made me feel comfortable during the process.
2. I requested a shipment from the store yesterday and received my pants today. Super fast shipping!
3. I love that the tailor was able to keep the design at the bottom without trimming it off.
10/10”
“Smaller location with more limited stock but staff were helpful in reviewing options they could order online. Also helpful discussing fit and sizing of their items.”
“Highly recommend this store and the company. The clothing feels premium and the fittings are simple. Tops are either regular fit or slim fit and the pants/shorts are straight fit(slim) or relaxed fit where the ankle is less tapered. So no matter what top or bottom you get, they are exactly the same fit. If you buy $300 dollars worth you get I think 20% or 25% discount and a 25% military discount. They have a myID 25% military discount for online purchases. The customer service was impeccable and you really felt welcomed!”
“Exceptional service at Zara in Montgomery Mall. I visited on Thursday, Nov 20th around 6 PM, and the entire team — including the manager — was incredibly helpful, kind, and professional. The manager resolved my return issue with a smile and genuine care. This team has completely changed my impression of this location. Truly outstanding service. Thank you!”
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“The Blue House has been a Bethesda staple for cool gift items for 30 years! The store moved from its original location further down Woodmont Ave. several years ago.
Once you walk into The Blue House, you will be enchanted by all of the local and region-themed gifts available ranging from decorative pillows to unique cookbooks, candles and other decorative items.
There is something for everyone in this quaint gift shop. Their children’s section is well-stocked with various toys, books and trinkets.
The staff were very welcoming and friendly.
If you are looking for a unique or special gift for someone, check out The Blue House, where you are sure to find something that will be appreciated and treasured.
Parking can be a little limited depending on when you go. There is street parking and a public parking garage nearby.”