Lush Cosmetics Montgomery offers a large selection of fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and skincare. Customers describe the staff as amazing, helpful, sweet, energetic, friendly, fun, genuine, and sincere. The team is noted for being very knowledgeable, informative, and personable, readily offering assistance and product recommendations. Reviewers highlight the excellent customer service, with staff members remembered as patient and professional. Employees are praised for explaining product use clearly, helping customers find suitable alternatives, and providing a welcoming, warm shopping experience. This knowledgeable guidance is especially appreciated by those feeling overwhelmed or new to the brand's offerings. The location itself receives high praise for its very large product selection and is considered a favorite by regular shoppers. The overall atmosphere is enhanced by the genuine and helpful team, making visits enjoyable and efficient. Customers report leaving with exactly what they needed and express strong intent to return for future shopping.
Great customer service. Lots of soap and lotions selections.
October 2025
I hadnt been to this store in a very long time so I was a bit overwhelmed but Jason asked if i needed anything assistance and he was such a great associate! Very personable, patient, knowledgable and professional. He answered all my questions and I got exactly what I needed :)
October 2025
My favorite Lush location in the DMV! They have a very large selection of all the Lush products and the staff here are amazing! They are fun, friendly and so helpful!
