Lush Cosmetics Montgomery offers a large selection of fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and skincare. Customers describe the staff as amazing, helpful, sweet, energetic, friendly, fun, genuine, and sincere. The team is noted for being very knowledgeable, informative, and personable, readily offering assistance and product recommendations. Reviewers highlight the excellent customer service, with staff members remembered as patient and professional. Employees are praised for explaining product use clearly, helping customers find suitable alternatives, and providing a welcoming, warm shopping experience. This knowledgeable guidance is especially appreciated by those feeling overwhelmed or new to the brand's offerings. The location itself receives high praise for its very large product selection and is considered a favorite by regular shoppers. The overall atmosphere is enhanced by the genuine and helpful team, making visits enjoyable and efficient. Customers report leaving with exactly what they needed and express strong intent to return for future shopping.
this lush is my absolute favorite! all the employees are so so SO helpful and kind and are not trying to just push the product! they genuinely WANT to help you find a product that works for you!!! special shout out to Dani and Lindsay and Ryan who are the most gentle, kind, and knowledgeable Lush experts ever!!!
May 2026
Excellent first experience at a lush store. Ryan was fabulous, helped me with some butter bars for dry skin. Took the time to really discuss my needs, made me feel right at home. I will definitely be back for online and in store purchases as a result of my in store experience with Ryan.
April 2026
Laura was so sweet and helpful on my visit today! Give her a raise PLEASEEEEEE
