“In the past while shopping at Home Depot (Bethesda), it was a struggle. Whether it was because of Covid or the lack of staffing, you would need to figure out things yourself. Sometimes you were very lucky when the staff would at least point in the directions of what you were looking for. Today, we stopped by to pick a masonry drill bit set and the customer service were through the roof! It was amazing! Wow, we were shocked at the level of customer service! Great job!!! Don”
“I came in last night to get a thermostat guard and some drip pans for my plants. Everything was very easy to find and also very well stocked. Self checkout was a breeze even though there were also cashiers available too. I recommend this location because they have a great selection in the garden department.”
“I was in the Potomac store to buy some boxes. The store was not very crowded.We found an employee after a few minutes who pointed us in the right direction. We did self checkout and left with what we needed
Perhaps because it was something simple my transaction was good.”