The UPS Store #5455 in Bethesda is a friendly and efficient location that offers a range of services including packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. The staff is known for being professional, patient, and helpful, providing excellent customer service. Customers praise the quick and proactive service, with no long waits and staff who go above and beyond to assist with shipping options and printing needs. Located outside Westfield Montgomery Mall on Westlake Drive and Democracy Blvd, just off I-270 Exit #1, this locally owned and operated store is a convenient spot for shipping and document services. Overall, visitors find the store to be a reliable, helpful, and friendly place for their mailing, printing, and document needs.
The young Asian man who did the visa photos for us was kindly asked which country and the size requirements, then quickly took the photos, then carefully trim the photos into the correct size, and emailed both of us. Although more expensive than CVS, $20/per person. The store is very small and full of packages all over... read full comment
April 2025
The customer service at this location is really good. The people that work there are nice and patient. It’s quick and easy.
April 2025
Han was very professional and kind. He helped me with all of the questions I had. He gave me the best customer service at any UPS store I have been to.
