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September 2025 by Bernard Lane
First time best service
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July 2025 by Dara Lee
I’ve been a loyal customer of this shop for a while now, and they’ve worked on three of my cars over the years. Unfortunately, my most recent experience was by far the worst. My car was with them for over three months with zero communication from their end. The only times I received any updates were because I reached out first. On two separate occasions, I was given dates that my car would be ready — neither of those dates were honored, and again, no one called to update me.
When I finally picked up my car, my total was $1,700 more than the price we initially discussed. To make matters worse, when I inspected my car, I noticed my grille was broken. When I asked about it and inquired about having it fixed, I was completely ignored.
Yes, they do good work on the cars themselves, but between the lack of communication, surprise costs, and damage to my vehicle that they refused to acknowledge, I can’t recommend this shop. Save yourself the headache and take your car somewhere else.
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March 2025 by Frank Rumph
Been going to them for over 25 years. Today 3/22 waited 5 hours for a part to come in. Mind you, I called 2 days in advance for them to order the part. Was told the part would be there. It wasn't!
Do you think I was offered a discount. Nope 😞!
Decide for yourself.......
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October 2024 by Erwin Lanier
Great staff, honest and efficient.
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August 2024 by Angela Johnson
Took my 9 year GLK there for ignition coils replacement. Just slightly lower than the dealer. I was told I would get an email with recommended work. Never received! Not sure if I will go back. The dealer is high, but better location, facilities, car wash, and loaner may cover the difference in price.
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January 2024 by Angela Givens
I love Ameri Benz! They provide a high quality experience with an affordable budget for my needs. The staff is wonderful you are treated as if you’re family ❤️?
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December 2023 by Sabrina Givens
Very good customer and quality service.
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October 2023 by FlourishFlair CS
Scammers. They lied and said they replaced my cabin dust filter. They took my money but didn’t replace it at all. You have to check behind them to make sure they complete the work they claim they are doing. They also pretend your car needs more work or claim things need to be repaired that don’t actually need repairs to get more money.Services: Air & cabin filter replacement
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June 2023 by Selena Jones
I absolutely love Ameri Benz and everyone who works there. Excellent service customer for over 5yrs.They are so amazing Customer service; price is always great. Plus they wash my car. I will give 5 stars everytime!!!Services: Exhaust
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May 2023 by Jocelyn Route
I highly recommend this great Auto Service Shop. I purchased my Mercedes 350e in the pandemic and I searched for a mechanic here locally in Bladensburg. From the time I just got an oil change to now getting some maintenance on my coolant system AmeriBenz has been reliable, honest, and has taken excellent care of my vehicle. I would recommend them to anyone looking to have a one on one relationship with your mechanic. The mechanic calls me to discuss my options and the different aspects I can take to make my car better. Regular maintenance needs are discussed and this establishment is minority owned.Services: Electrical repair
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April 2023 by DivaJocelyn R.
I highly recommend this great Auto Service Shop. I purchased my Mercedes 350e in the pandemic and I searched for a mechanic here locally in Bladensburg. From the time I just got an oil change to now getting some maintenance on my coolant system AmeriBenz has been reliable, honest, and has taken excellent care of my vehicle. I would recommend them to anyone looking to have a one on one relationship with your mechanic. The mechanic calls me to discuss my options and the different aspects I can take to make my car better. Regular maintenance needs are discussed and this establishment is minority owned.
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February 2023 by Traci Johnson
DO NOT TAKE YOUR MERCEDES TO THIS SHOP THEY ARE CROOKED! They quoted my insurance company to replace the damaged quarter panel and got paid for the work but they did NOT replace it, they patched it! They also replaced my rear windshield, got paid for it but used an AFTER MARKET product! They didn't ensure all of the signals from the antennae work. Now the radio is fuzzy, the keys don't send signals to push start the ignition, the touch locks don't work and the key must be within 6 inches to lock and unlock the doors. And to insult my intelligence, their response is that "you just have to drive it for a while." Took it to a REAL Mercedes shop and they confirmed that they used an aftermarket glass, the antennae were wrong which is causing all of these issues. Meanwhile, Ameribenz has been paid by my insurance company. They are not to be trusted.Services: Auto body & trim repair
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February 2023 by T J.
DO NOT TAKE YOUR MERCEDES TO THIS SHOP THEY ARE CROOKED! They quoted my insurance company to replace the damaged quarter panel and got paid for the work but they did NOT replace it, they patched it! They also replaced my rear windshield, got paid for it but used an AFTER MARKET product! They didn't ensure all of the signals from the antennae work. Now the radio is fuzzy, the keys don't send signals to push start the ignition, the touch locks don't work and the key must be within 6 inches to lock and unlock the doors. And to insult my intelligence, their response is that "you just have to drive it for a while." Took it to a REAL Mercedes shop and they confirmed that they used an aftermarket glass, the antennae were wrong which is causing all of these issues. Meanwhile, Ameribenz has been paid by my insurance company. They are not to be trusted
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November 2022 by Felicia Michael
I have been having my SUV serviced at Ameri Benz for over four years. Metalgne and his team are honest and knowledgeable about Mercedes vehicles. Their waiting room and bathroom is clean. When I leave, I can say that I am a satisfied customer.Update: We relocated 400 miles away but purchased another Mercedes from a private owner in the DMV. Since it had not been driven in over 2 years, we had it serviced before leaving town. Because of the great service we had received over the years, we went back to Metalgne and his team at Ameri Benz. They did not disappoint. Fast forward two months later, we took the vehicle to the Mercedes service center in our town to take care of a recall. Our car passed their inspection with flying colors. We could not have been more pleased with the quality service we once again received.
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October 2022 by William M
Their customer service is bad and they never respond in a timely manner. They take your money and provide terrible service.
