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November 2022 by Google user
Absolutely amazing facility, the office, grounds and restrooms are always clean. Storage units are offered at reasonable and affordable pricing. The friendly staff knows how to make you feel like your more than just a customer, they treat you like family. Especially the manager on staff, Toni. She's such a sweetheart. She helps take care of your storage needs with such a positive attitude. This is the best location and best deals with excellent customer service.
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October 2022 by rogelio garcia
If you want to fell miserable all you want to do … is come here on a Saturday morning!!
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July 2022 by K D (Flowers)
I would Rate my move in experience top notch customer service provided by Dan.He explained everything in detail regarding the use of the facility, also all information regarding the polices. You also received information in writing.I did take advantage of the after hours. That was a great benefit having the flexibility to utilize my storage during and after hours.Manager Toni is outstanding. Very helpful and always provided top notch customer service. Every interaction was very personable.The facility was always clean and grounds were very well maintain.I would definitely keep them in mind for the future if needed.Thank you
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March 2022 by T Lee
I had a wonderful experience storing my belongings with U- Store. The office staff is very helpful and professional. I’ve never had any issues while storing my belongings with them, I even had very valuable items that I stored there and every was in tact when I moved into my new place! I will always store with U- Store!
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March 2022 by Latrice Jones
Absolutely amazing facility, the office, grounds and restrooms are always clean. Storage units are offered at reasonable and affordable pricing. The friendly staff knows how to make you feel like your more than just a customer, they treat you like family. Especially the manager on staff, Toni. She's such a sweetheart. She helps take care of your storage needs with such a positive attitude. This is the best location and best deals with excellent customer service.
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March 2022 by Cee Jay Wood
I have been a customer at this U-store location for over 6 years and it's great! The facility always looks clean and I have no issues with accessing my unit whenever I need to get into it. The seasonal decorations at the facility are a refreshing touch. Whenever I need assistance and come into the office, Ms. Toni is always pleasant and resourceful. I've also recommended this location to family and friends.
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March 2022 by Sheri Roberts
I truly appreciate Toni Jones, who works in the Hyattsville office (4151 Kenilworth Ave.)and her wonderful customer relations skills. She's very knowledgeable of all the services that U-Store offers and she's really in tune with the customers needs. I would not look anywhere else for storage. And I would definitely go back to see her for all of my future storage needs. I recommended my daughter to go see her when in need of storage, and Toni took good care of her. And I will also recommend anyone else that I know who is in need of storage to go see Toni!
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March 2022 by Gwendolyn Beckwith
I love this location of 4151kenilworth U-Store! The property manager is customer service oriented and has the right demeanor to deal with the public. She makes you feel comfortable and she has a face of trust. The property is very well maintained and the bathroom is always clean and attended to by staff. I have actually recommended people to go to this location because because thr Manager is definitely the best when it comes to securing your belongings.
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March 2022 by azubuike achebe
The best customer service,I have gotten any where Ms T Jones and the young man working with Her, always make me feel so welcome anytime. Be paying my bills or I have any questions above Services, I feel so happy after.
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February 2022 by Gerald Bans
This is my wife and she is the best customer service person I have ever known all my life. I just wish to share this with management. She goes above and beyond her call of duties to make us happy.
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February 2022 by Abdulai Bah
I’m happy to be partner with u-storage and I can’t ask for any storage space like my k1.The cleanliness of the facility is up to per and the customer services I received is been extremely adamant. I’ll continue to refer new customers every now an then. I’m pleased. Thanks for the wonderful service the TONI team has given me.
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February 2022 by garrine laney
For the twenty years that I have rented storage space at U-Store Self Storage in Bladensburg, I have been pleased with the service provided by Toni (the manager of the facility) and her staff. Each time I have visited the office, the staff have greeted me warmly. They are quite capable and have addressed concerns of mine immediately and to my satisfaction. Excellent security is provided-I have never had any of my property stolen. For these reasons, I can enthusiastically recommend using this facility for storage purposes.
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November 2021 by floyd middleton
Very clean and the staff are really nice.
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November 2021 by Dave T.
Nice secure storage facility.
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October 2021 by E. David Ellington
Toni and team were professional and responsive… I should know… I had a storage unit there from 1991-2021!… yep…
