The Advance Auto Parts store on Crain Highway in Bowie is frequently praised by customers for its knowledgeable and helpful staff, who provide great advice and go above and beyond. Reviews highlight employees who are extremely knowledgeable, offer good tips, and exhibit excellent customer service, with specific mention of their willingness to help carry items to a car. The store earns loyalty by having most items in stock and working to source anything they do not carry, including obtaining competitively priced parts like cheap tires. Customers appreciate the efficient, free services, such as quick windshield wiper installation performed in minutes during urgent situations. Many declare this particular location the best within the brand, noting it provides a consistently good experience that ensures they will be returning customers.
Austin and JC were super helpful and knowledgeable. Made sure I had the right part, save me so much time and money.
February 2025
They helped me with a battery issue I kept having. The manager was also nice and she was very accommodating.
November 2024
Visited for Odyssey bulbs twice. First time I was given bulbs that did not agree with my Google search. Advance was right and Google was wrong.... Great service. Well run. Recommended.