CHD Towing provides reliable towing services in Prince George’s County, Anne Arundel County, Charles County, and surrounding areas, operating 24/7 for towing but with limited hours for releasing cars from their lot. Customers appreciate their prompt and professional service, noting the helpfulness of both the tow truck drivers and office staff. Many reviews highlight positive experiences, especially with a staff member named George, who is described as courteous, kind, and professional. He is recognized for assisting customers effectively and helping them navigate the process of retrieving their vehicles, including dealing with insurance matters. However, there was a mention of an unpleasant interaction with one staff member, which was addressed later with improved service, showing the business's commitment to customer satisfaction. Overall, CHD Towing aims to maintain a good reputation and foster loyalty through excellent customer service, distinguishing itself from competitors like Central Towing.
They were excellent. I was involved in an accident and the car was towed here. They helped me and were so kind. It helped me through a very difficult time.
October 2024
The front desk guy was very helpful and had good customer service
April 2024
Definitely will be using again. They were very helpful and they have the best customer service. From the tow truck drivers, to the personal answering phones to the people inside of the office. Overall great service!
