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“Everything was great. Customer service was excellent. My husband had a hard time reading the gas scale to 7/8. According to him he only saw 3/4. Other than that Everything was great. I would definitely return to this location.”
“Very helpful make sure that it was a easy transition for me to get a opportunity to use one of their vehicles so I can move things from my house very friendly took time and patience to make sure I did everything right and this very helpful. Great customer service.”
“Nothing but good things to say about this location. They always go above and beyond my expectations! They originally reserved a mid-size car (a Malibu), and the look on my face must’ve said it all — I was not feeling that Malibu. They immediately upgraded me to an updated Charger, and I absolutely loved it!”
“Honestly I think this location are doing Excellent customer service,They should just keep it up, especially kenneth and Taneesha they were very helpful in making sure the process was smooth by guiding me step by step by ensuring I have a safe and successful experience. Thank you UHAUL.”
“The Manager Ms. Toney is the best hands down. She works with you and is very understanding. I will use this facility over and over again as long as she is the manager. And I will definitely recommend her facility and staff to everyone who is looking for storage. Thank you.”
“I recently received outstanding service in the Suitland/Temple Hills/Marlow Heights area, and I felt compelled to share my experience.
Every staff member I encountered was extremely helpful and professional. I interacted with four gentlemen at different points during my visit, and each one contributed to making the experience smooth and pleasant.
The supervisor—whose name I unfortunately forgot—was truly exceptional. He had a Louisiana accent and carried himself with a level of professionalism and care that stood out. He is, without a doubt, a top-tier supervisor.
Mr. Michael, my service representative, was equally impressive. He was gentle, kind, and highly professional throughout our interaction, ensuring everything was handled with care.
I also want to acknowledge the two other gentlemen who assisted me—one who finalized my service and another who handled my equipment. Their support did not go unnoticed, and I sincerely appreciate their help as well.
If possible, please extend my gratitude to the entire team. Their commitment to excellent customer service truly made a difference”
“Good Salespeople, service was good, equipment is not breaking down, they let you know if they have to pick up equipment to service it and bring you another piece of equipment.”
“This location was GREAT! I was very pleased with my rental experience at this Uhaul location. I would recommend this location to my family & friends for their moving needs.”
“Once I did everything online app it kept saying waiting on approval for a long time and that was time consuming I don’t know what the problem was but Dazja got me right”
“We've used Economy Storage for at least 10 years and never had an issue. The facility is clean, safe, and Robin is a wonderful manager. They work with you, and enable you to have the freedom to access your belongings at any time day or night. Highly recommend using this storage facility.”
“Everything went very well except the location where I picked up the truck did not have a hand truck available. They gave me a furniture dolly instead but otherwise everything went perfect.”
“The entire process of renting a U-Hual and picking it up/dropping it off at Bushey’s Automotive was fairly simple. The team was super friendly and professional. They even reviewed the costs and other details before I walked out the door. I would highly recommend renting a U Haul from this location!”
“Awesome Experience! From pickup to dropoff, I was not disappointed. I needed a van to pick up my son from college and take family that wanted to support him. It was everything I needed and more.”
“I had an amazing experience at the Marlow Heights Enterprise location thanks to Kayla Williams, the Branch Manager. From start to finish, she went above and beyond to make sure everything went smoothly. Kayla was professional, patient, and genuinely caring, making me feel valued as a customer the entire time.
Her attention to detail and commitment to customer satisfaction are second to none. She handled everything efficiently, explained all the details clearly, and made sure I left completely confident and happy with my rental. It’s rare to find someone who takes so much pride in their work and truly puts people first — but that’s exactly who Kayla is.
If you’re renting a car in the area, I highly recommend visiting the Marlow Heights Enterprise and asking for Kayla Williams. She’s a true example of outstanding customer service and leadership.”
“A lot of the negative reviews are on UHAUL in general, and do not reflect the individual service here. Bob was wonderful, knowledgeable, and kind. UHAUL is very lucky to have such a great person representing them.”
“Small, not exactly modern but clean. The staff was very helpful, efficient and extremely kind. Neighborhood establishment where customers were greeted by name. I would definitely rent from here again.”
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“Exceptional customer service. Clean truck, easy in and out. I called and spoke with Jennifer about refund/credit for returning truck one day early. She was went the extra mile to text me to remind me to return before 24hrs (added my check-out time on text, so I’ll won’t be charged.”