The UPS Store #6474 in Brandywine is a friendly, professional, and reliable business that offers a variety of services to meet customer needs. The staff are known for their excellent customer service, patience, and helpfulness. Customers have praised employees like Ms. Rhonda, who took the time to explain the shipping process clearly, showed professionalism, patience, and a positive attitude, making customers feel appreciated and understood. Achille was appreciated for making complicated returns easy and for showing initiative to learn and improve. Imani (or Armani) received compliments for being patient, polite, and efficient, correcting misunderstandings kindly and moving things along quickly. Tim, who often works alone at the store, was commended for his poise, patience, and multitasking skills while assisting multiple customers simultaneously. Customers also value the store’s expertise in packing, shipping, and recommending products and services. The store is conveniently located near The Green Turtle and Bonefish Grill, inside the traffic circle, and provides services such as expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Overall, this location consistently delivers friendly, knowledgeable, and efficient service, making it a trusted choice for shipping, printing, and mailbox needs.
I like that it's convenient, I can scan my own packages for return to Amazon, and they have a notary.
September 2024
Achille made things nice and easy for the complicated return process of amazon packaging and showed initiative by wanting to learn the customer end of the process to be able to help better in the future. Showed kindness and great customer service on top of everything he had done.
August 2024
Amiya was hands down the best. I appreciate the customer service
