“I had some emergency documents that needed to be signed and sent off. The customer service representative was a total professional and helped me out very quickly.”
9AM - 5PM
11717 Acton Lane, Waldorf
Shipping Centers
“I 've been using Cotonou Direct International Shipping for my shipping needs for over a years now, and I'm consistently impressed with their service. Their team is highly efficient, responsive, and always goes above and beyond to ensure that my shipments are handled with care and delivered on time. I highly recommend Cotonou Direct International Shipping to anyone looking for reliable and professional logistics services.”
“I had an excellent experience from start to finish. The customer service team was knowledgeable, patient, and went above and beyond to make sure all my questions were answered. It’s rare to find service this attentive and efficient. Thank you for making the process so easy and stress-free!”
“I had the pleasure of visiting the Oxon Hill store to get some products for my dad’s Celebration of Life memorial service. I can’t say enough about Ashley who works in print and marketing at this store. No matter who long the line is she makes everyone feel like they are a VIP. She is so polite, professional and courteous. She takes her time with each customer to get an understanding of what they need and than explains thoroughly what she can do so they are clear on the expectations. She is very knowledgeable of the paper selection to be able to provide the correct paper weight, etc for your project. I ordered a memorial poster and programs for the service. She took her time explaining how to lay out the program in order for me to get the exact look I was going for. Because of Ashley I will be a repeat customer at the Oxon Hill store for my print needs. No matter how busy she is, she never gets frazzled, she always remains calm and provides Gold Star customer service to each and every customer. Hands down she is a top-tier Customer Service Representative.”
7:30AM - 4PM
8 Irongate Dr, Waldorf
Shipping Centers
“KNC Marketing does a fantastic job for promotional items and silk screening. Heather and her team are extremely knowledgeable, helpful and they always meet my deadlines! Recently, I placed a large order for a military conference and a non-profit 5k. Everything was high quality, the quantities accurate and the quality exceptional. I have worked together with KNC for over 35 years and they always do a great job at a very fair price! I highly recommend!”
“The level of professionalism and service of the staff is outstanding. The employee Starr changed a by chance visit into an experience of first class customer appreciation”
“I only come in here to mass print for my job. Every time I go in Niecey in the printing departmentis always working hard trying to meet the demands of clients asking questions and taking care of other tasks. All while helping clients in the self service section. She helped me to refill my printer all while tending to customers. She is true multi tasker all while maintaining great customer service! She even helped me with putting my prints in a box so they wouldn't fly away (it was windy that day!). I'll keep coming back as long as she works that section. She does a great job and it reflects great for Staples.”
“In and out! Super easy and the staff were friendly ? thanks yall! I was just dropping off an item I sold and they were able to print out the label for me too.”
“Had a last minute print request and while other locations turned me down. Victor in Largo accepted my print job. He was kind and understanding.We were very appreciative.”
“Review Title: Excellent Quality and Professional Printing!
I recently ordered business mugs featuring my company logo from Staples, and I am highly impressed with the result. The logo quality was perfect, and the entire product looks professional and polished.
If you have a print job or need marketing accessories, whether to hand out to clients or use yourself, I highly recommend stopping by. I am already planning to go back online to order additional products with my logo on them. Next time you require printing, design, or creative services for your business or personal needs, let Staples handle it!”
“The lady who works the passport counter is extremely friendly. She helped sending off the renewal request with a smile. Very pleasant experience. Thank you for being you and making our day.”
“This UPS Store was a pleasant surprise simply because it was a minute since the last visit. I have to say it is much better looking interior as well inside were two excellent clerks. I had called first to ask if they had someone there who could be of
help to bring inside a really heavy box that was in the trunk of my car parked outside in the front of the UPS store. It was a tall order to ask. She said, nobody was available only because they could get injured & without the insurance coverage they are not allowed to assist the customer with their heavy boxes or parcels. I had completely understood perfectly where she was coming from; but I still needed help with getting this extremely heavy large box out of the trunk of my car. Right? The same employee offered anyway to help me. So relieved that the two of us were able to bring the heavy parcel inside the store without incident. Thank U god. Yes. It was nice her to risk possibly being injured; but when I asked if she was hurt, she said no & was okay. Whew god is good. “All the time.” While the whole process was met with its challenges and the help of the second employee who assisted me with getting the phone number of the company from Google search the boxes that got the “ball rolling.” However; the preexisting information from this company for printing the labels was not correct & the clerk was unable to proceed on her computer to print out the mailing labels need for UPS to ship for delivery. This was the “hold-up” for us. My presence was obviously noticeable to the incoming customers. But the employees were able to control the busy traffic with such amazing team work. I’m totally & absolutely impressed by them. Everything went so smoothly in the UPS & it didn’t disrupt them as I sat in front of the counter but to the side. I tried not to be in the way of the many customers who by the way were great also. Finally, after being on hold many transfers all the while the company’s customer service over an hour. The UPS store had the necessary capability to print out the two much needed mailing labels for the boxes. However, i was taking care of business (time) in the weekday that was productive & not wasted time & energy. The job “well done” by two amazing employees who I greatly recommend at this UPS Store&
appreciated so much & thank U two. Keep doing what you’re doing. Best.”