Dollar General in Brooklyn is highly praised by customers for its friendly and helpful staff, cleanliness, and organization. Many shoppers enjoy the positive experience when visiting, noting that the staff greets them warmly and assists them in locating items quickly. The store is well-stocked and offers a variety of products, making it a go-to for many, especially for late-night trips. Customers appreciate the reasonable prices for essential items like diapers, snacks, and personal care products. However, there have been some concerns regarding staff training, particularly related to the online system and app usage, leading to mixed feedback about customer service during specific interactions. Overall, the store is seen as a convenient and reliable option in the area, with many returning frequently for both specific needs and casual browsing.
They will need to train better the people over there so they can explain without attitude the process between the online system vs. scanning in the app. I give 3 ? because the nice lady who explained to me the difference. The rest deserves just 1 ?.The next time, I will take my time to speak with corporate ✍️?
September 2021
Always stocked and I always spend way more than I intended
September 2021
This is my favorite Dollar General. Associates are friendly and helpful and the store is clean and organized. I came in yesterday to grab something and was having a bad day. But after leaving the store my day turned around. The kindness and helpfulness of the employees made my day.
