Dollar General is a store that offers a variety of items and strives to improve its customer service. Customers have appreciated staff members who are kind and willing to help, with some mentioning specific employees who provided assistance without irritation. One customer shared a positive experience where an employee held onto their lost debit card, highlighting honest and helpful staff. While the store has made progress—such as better cashier interactions and cleaner floors—there are still areas for improvement. Some customers have noted that the store sometimes closes early, leaving doors locked when they visit late in the evening. Additionally, there have been concerns about inconsistent pricing, with some items costing more than the listed prices on shelves, which can be confusing at checkout. Overall, Dollar General is a place where customer service is improving, and staff are generally friendly and helpful, but attention to store hours and accurate pricing could make the shopping experience even better.
This Dollar General is just sad. Especially if you go to a nice one like Mechanicsville and then look at this one. It's just a mess. And there's always some kind of drama with other customers happening when we go there, like police showing up or people asking us for money.
December 2023
This Dollar General is just sad. Especially if you go to a nice one like Mechanicsville and then look at this one. It's just a mess. And there's always some kind of drama with other customers happening when we go there, like police showing up or people asking us for money.
December 2022
The store is dirty and poorly run needs to be closed forever employee's doesn't do anything but stand around and talk im standing waiting to pay for my thing's nobody's around. I stopped shopping there going to the one in indian head cleaner
