Dollar General is a store that offers a variety of items and strives to improve its customer service. Customers have appreciated staff members who are kind and willing to help, with some mentioning specific employees who provided assistance without irritation. One customer shared a positive experience where an employee held onto their lost debit card, highlighting honest and helpful staff. While the store has made progress—such as better cashier interactions and cleaner floors—there are still areas for improvement. Some customers have noted that the store sometimes closes early, leaving doors locked when they visit late in the evening. Additionally, there have been concerns about inconsistent pricing, with some items costing more than the listed prices on shelves, which can be confusing at checkout. Overall, Dollar General is a place where customer service is improving, and staff are generally friendly and helpful, but attention to store hours and accurate pricing could make the shopping experience even better.
At 1 point I did give all 5 stars because they have good customer service but ihad ta take 2 stars away, 2nite I went there ta get 1 thing tht i 4got at tha grocery store and when I pulled up at 9:45pm tha doors were locked wit no one n site.
July 2022
They are improving. Slowly lol. But at least the cashiers don’t argue with you anymore ? and the floors aren’t dirty.
August 2021
The store is finally put together nicely. They also seem to have a consistent staff. Found all the items I needed.q
