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“Mr. James is an excellent officer here, he solve everything very fast, professional and very friendly. Thank you very much for your good work, you are making this office bright”
9AM - 1PM 2 - 4PM
1700 Pennsylvania Avenue NW, Washington
Post Offices
“Great experience at this post office. The staff was incredibly friendly, professional, and genuinely helpful. They made the whole process quick and stress-free. Really appreciate their excellent customer service!”
“I went to go renew my passport at around 3:45pm. I was doing it last minute and with no appointment. Walk in hours for passports was 9am-10am. A very kind gentleman by the name of Mr. Pham did my passport renewal anyways. He was incredibly kind and accommodating and saved me a lot of time and energy as I was doing it last minute. He was very helpful.”
“My favorite post office that I have ever visited! I ship pretty consistently and never have a bad experience here. The clerks are so fast and helpful, give those ladies a raise! Always well stocked and organized.”
“Staff were incredibly kind, helpful and patient. I was shipping some hot sauces to the UK and the lady behind the desk went above and beyond to help package and price up everything for me. Delighted to say it made it to London in about 5 days! Thank you so much :)”
“The people who work here are knowledgeable and so pleasant—they clearly get along with each other, too. Today I watched them handle a customer’s bad attitude with grace and professionalism, and they were still polite! And I take it for granted that they’re good at their work because I’ve never had an issue mailing in or out with them. So, a very easy 5/5.”
“Easily the best USPS location I’ve visited. Unlike other branches where I’ve had terrible experiences, the staff here are super polite and genuinely helpful. They actually take the time to solve your problems rather than just passing you along.”
9AM - 1:30PM 2:30 - 4:30PM
200 Constitution Ave. NW, Washington
Post Offices
“This has to be the friendliest and most helpful service of any post office in the area. It is a small inconvenience going through security, but totally worth it for all of the help I've been given over the years. Can't wait until my next visit.”
“Long line but Tiffany worked hard to help everyone! It was my first time sending priority mail and the employees were really helpful and quick with the process. Definitely will come again.”
“Have done all my kids’ passport photos here. They are patient with babies and young children and careful with the application.
Parking is good. If your package has a prepay label, you can skip the line to drop it off. The price is right, and the lines are only really bad at Christmastime.”
“Had the best USPS experience here with Kia. For the second time already. Her friendliness, patience and willingness to help became one of those little encounters that makes you believe in humanity lol. Thanks again!”
“I had a good experience here. The clerk was very nice and helpful. They had everything I needed to mail a letter promptly.
The store is clean and decently stocked.
Wheelchair and assisted mobility friendly.
Plenty of parking. Easy in, easy out.”
9AM - 1PM 2 - 5PM
416 Florida Ave NW, Washington
Post Offices
“My whole experience took 7 minutes to accomplish, though I was 3rd in line & mailed 4 packages. The postal worker was very helpful & efficient. I picked a time that I thought would not be busy & it paid off. She was also friendly & understanding. I use this small local post office whenever I need stamps or (more often) for mailing packages.”
“Abraham is our mailman. He not only takes the time to bring us the mail everyday, but he also does it with such a positive attitude that we are compelled to greet him each and every time. Abraham goes above and beyond just delivering mail. He takes the time to connect with his clients and he finds a way for us to get our packages on time and in good condition.
Whenever something is wrong, he empowers us by giving us guidance on what to do or where to go.
Abraham, we appreciate all you do for our neighborhood.
Thank you,
Gonzalo”
“Came in for a passport appointment. Was immediately helped at the window and had all the paperwork in order. That’s when I realized I forgot to bring the check to pay. They said I could also use a money order if I had a debit card on me but I didn’t so they said that as long as I could return today with a check it’d be fine and they’d add it to my application. Came back an hour later and another employee helped add the check to the application since the person who was helping me earlier was on break. The staff was super courteous and helpful. Imagine if this was the DMV, they would have made me make another appointment for another day.”
“This USPS location is fantastic. Ms Tran is the most helpful USPS person I have ever encountered. She has helped me many times, the line moves quickly and they even have a self checkout machine.”
“Did our daughter’s passport here and the guy who helped us was a hoot. Funny, wry and extremely efficient. Probably the best post office experience i’ve had!”
“10/10 experience. NIMA,JANET and the entire staff are beautiful people. Janet and NIMA both I had the pleasure of working with for all of my passport needs. Intsructuon were clear , coincise and not rushed. i would definately reccomend this team of women to service you and your family. ALL SMILES”
“THIS USPS HAS THE BEST SERVICE EVERRRRR??❤️❤️ THERE IS SO MANY USPS IN THIS CITY BUT THIS ONE HAS THE BEST STAFFS!! SO FRIENDLY SO HELPFUL! ? WE ARE FROM THE EMBASSY AND THEY HELP US A LOT! THANK YOU!!”
“The address on Google maps is totally wrong, it’s actually building 29 which is right next to the ceremonial gate. They opened five minutes late but the clerk was very nice and helpful!”
3 - 5PM 9AM - 2PM
6375 Seven Corners Center, Falls Church
Post Offices
“Jovan at the front desk is wonderful, he helped me out a lot. And when a trash can was on fire outside, he jumped into action looking for a fire extinguisher, which that location didn’t seem to be supplied with. But I could tell if he did have one there, he would’ve saved the day. USPS better put some fire extinguishers in! Either way Jovan cares and he deserves a raise.”
“The staff are so patient, so knowledgeable. I went in to ship a phone and the woman who helped me was fantastic and made sure I did everything correctly. My favorite Post Office”
2 - 4PM 8:30AM - 1PM
217 Buffalo Soldier Ave, Fort Myer
Post Offices
“This is probably my 5th-6th visit since moving back … Mrs Arti has always been so helpful every time
The signage on door does say that the hours change … and they do give their employees an hour for lunch …
I never have to wait in line and have always receive great customer service ….
So easy and convenient to my house
And grateful I can do my shipping in base”
“I missed a signature-required delivery while away, they (staff at this location; fifteen minutes before close, at that) were super cordial and apologetic that it was taken for delivery again after I’d requested to pick it up, and they were very forthcoming and transparent about when it would be delivered so that I could make it home in time to receive it. They even called the delivery driver to see if the package would be dropped off or taken back on that business day, “just so you know what to expect.” I couldn’t ask for better customer service.”
10AM - 5PM
3802 International Dr, Silver Spring
Post Offices
“The staff at this location are the best in town. They are always courteous and efficient, and explain protocols and processes clearly, even when dealing with difficult customers.”
“There is an Asian staff member at this post office named Song. I had a UPS package delivered there early Friday morning, but the person who received it didn’t know where it had been placed, and Song, who works at the front desk, couldn’t find it at the time.
Song was very kind and friendly. She explained that the person who had accepted the package had already gone home and wouldn’t be working over the weekend, and she asked me to come back on Monday. She also apologized to me several times.
On Monday morning, as soon as she saw me, she even remembered my name and immediately handed me my package. It was clear that she had kept my situation in mind and helped locate it. I was touched by her professionalism and her warm, friendly attitude toward customers.”
“Passport Services! We’ve done and renewed passports for our kids here for years and today was a shockingly awesome experience :) I regret not getting the name of the man who helped us but it’s a Tuesday morning so if you’re considering getting your passport done here - try for Tuesday and maybe you’ll catch him if you’re lucky.
In and out in ten minutes. He took a passport photo of our daughter that might be the single best photo we have of her and she’s ten! And he was just a lovely person on top of that.
Thank you!”
“Today my baby had an appointment and I was nervous because I was confused about some information in the application and i had left it blank. Near to the facility plenty of paid parking spaces are available. We arrived on time to the facility and the employee told me to wait so she could inform the passport representative, we waited for two minutes when the passport representative Ms.Channel came in and greeted us. she was so professional and kind . She helped me and my husband to complete the form without confusion as she explained it well. She was so professional and supportive, with in 10 minutes all documents were submitted. We were so relaxed and relieved. I highly recommend this place due to Ms. Channel and the employees who are so professional and helpful towards their customers.”
“A neighborhood post office. Very grateful that we have a post office nearby. The gentleman was very helpful and attentive. Some complaints about it being closed during business hours, you have to understand smaller post offices in less busy neighborhoods are usually run by one clerk and if emergency arises they have to close the location. I’ve seen this at some other locations so it’s not unusual.”
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“LOVE this post office. You can park for free — unlike many post offices. The staff is super-friendly, unlike many post offices (looking at you, River Road, Potomac!) and they are knowledgeable and efficient but not officious (looking at you again, Potomac!). Plenty of mailing stuff if you need it — plus some greeting cards and sets of cards. All the stamps. Never a line (hello Potomac, and Bethesda POs). But mostly it’s the staff.”