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“The postal reps were super helpful (today, 16JUL26) and also very patient even when I made quite a few mistakes on my customs forms. One rep was a person named Ch****e (I don’t want to put her full spelled out name here so that I can protect her privacy, but I wanted her to know that this was an appreciation post to her and I hope she gets lauded by her bosses .)
And I listened to the other Postal worker during my transaction and he was also very professional to everyone he helped.
Great great post office.”
“Mr. James is an excellent officer here, he solve everything very fast, professional and very friendly. Thank you very much for your good work, you are making this office bright”
9AM - 1PM 2 - 4PM
1700 Pennsylvania Avenue NW, Washington
Post Offices
“Great experience at this post office. The staff was incredibly friendly, professional, and genuinely helpful. They made the whole process quick and stress-free. Really appreciate their excellent customer service!”
“I went to go renew my passport at around 3:45pm. I was doing it last minute and with no appointment. Walk in hours for passports was 9am-10am. A very kind gentleman by the name of Mr. Pham did my passport renewal anyways. He was incredibly kind and accommodating and saved me a lot of time and energy as I was doing it last minute. He was very helpful.”
“My favorite post office that I have ever visited! I ship pretty consistently and never have a bad experience here. The clerks are so fast and helpful, give those ladies a raise! Always well stocked and organized.”
“The people who work here are knowledgeable and so pleasant—they clearly get along with each other, too. Today I watched them handle a customer’s bad attitude with grace and professionalism, and they were still polite! And I take it for granted that they’re good at their work because I’ve never had an issue mailing in or out with them. So, a very easy 5/5.”
“Easily the best USPS location I’ve visited. Unlike other branches where I’ve had terrible experiences, the staff here are super polite and genuinely helpful. They actually take the time to solve your problems rather than just passing you along.”
“Long line but Tiffany worked hard to help everyone! It was my first time sending priority mail and the employees were really helpful and quick with the process. Definitely will come again.”
“Have done all my kids’ passport photos here. They are patient with babies and young children and careful with the application.
Parking is good. If your package has a prepay label, you can skip the line to drop it off. The price is right, and the lines are only really bad at Christmastime.”
“Needed to get my fingerprints done for a volunteer opportunity with a Fairfax County school. The closest option to my home was Hanmi Post. The location is tucked in the rear from the Main Street. The hours were serviceable, convenient and plentiful. I was in the store for less than 5 minutes, I had a scheduled appointment for 10:00 a.m., and was walking out by 10:03 a.m. The gentleman working was very soft spoken, polite and courteous. Would recommend this location if you need fingerprints done. Enjoy!”
“LOVE this post office. You can park for free — unlike many post offices. The staff is super-friendly, unlike many post offices (looking at you, River Road, Potomac!) and they are knowledgeable and efficient but not officious (looking at you again, Potomac!). Plenty of mailing stuff if you need it — plus some greeting cards and sets of cards. All the stamps. Never a line (hello Potomac, and Bethesda POs). But mostly it’s the staff.”
“Had the best USPS experience here with Kia. For the second time already. Her friendliness, patience and willingness to help became one of those little encounters that makes you believe in humanity lol. Thanks again!”
“I had a good experience here. The clerk was very nice and helpful. They had everything I needed to mail a letter promptly.
The store is clean and decently stocked.
Wheelchair and assisted mobility friendly.
Plenty of parking. Easy in, easy out.”
“Abraham is our mailman. He not only takes the time to bring us the mail everyday, but he also does it with such a positive attitude that we are compelled to greet him each and every time. Abraham goes above and beyond just delivering mail. He takes the time to connect with his clients and he finds a way for us to get our packages on time and in good condition.
Whenever something is wrong, he empowers us by giving us guidance on what to do or where to go.
Abraham, we appreciate all you do for our neighborhood.
Thank you,
Gonzalo”
“Came in for a passport appointment. Was immediately helped at the window and had all the paperwork in order. That’s when I realized I forgot to bring the check to pay. They said I could also use a money order if I had a debit card on me but I didn’t so they said that as long as I could return today with a check it’d be fine and they’d add it to my application. Came back an hour later and another employee helped add the check to the application since the person who was helping me earlier was on break. The staff was super courteous and helpful. Imagine if this was the DMV, they would have made me make another appointment for another day.”
“10/10 experience. NIMA,JANET and the entire staff are beautiful people. Janet and NIMA both I had the pleasure of working with for all of my passport needs. Intsructuon were clear , coincise and not rushed. i would definately reccomend this team of women to service you and your family. ALL SMILES”
“Did our daughter’s passport here and the guy who helped us was a hoot. Funny, wry and extremely efficient. Probably the best post office experience i’ve had!”
“They are well-stocked on all the recent stamp issues, so if you need a particular stamp for collecting or first day covers or mailing, go here first. Saved time and money by not having to order online. Downside is that there is no parking lot, but I was able to find free 2hr street parking around the corner on Columbus St.”
“All the clerks have always been helpful, and Cece is especially helpful, kind, and efficient.
The lines can be long but if you are patient, the customer service is excellent.”
“THIS USPS HAS THE BEST SERVICE EVERRRRR??❤️❤️ THERE IS SO MANY USPS IN THIS CITY BUT THIS ONE HAS THE BEST STAFFS!! SO FRIENDLY SO HELPFUL! ? WE ARE FROM THE EMBASSY AND THEY HELP US A LOT! THANK YOU!!”
“This five star is for PAUL and Paul only. I only visit when he’s working which tends to be weekdays. Paul is ridiculously efficient, kind, friendly and will have you in and out within five mins. If you happen to visit on no-Paul day.::Good luck.I’ve never encountered a more poorly run and serviced post office than this location on King Street. They NEVER have enough people staffed on weekends. My God, you are the sole post office in a very dense populated area and management can’t simply staff at least TWO attendants on weekends? It’s unfathomable and completely ridiculous. The lines are constantly wrapped around and out of the door. Please do better USPS.”
9AM - 2PM 3 - 5PM
6375 Seven Corners Center, Falls Church
Post Offices
“Jovan at the front desk is wonderful, he helped me out a lot. And when a trash can was on fire outside, he jumped into action looking for a fire extinguisher, which that location didn’t seem to be supplied with. But I could tell if he did have one there, he would’ve saved the day. USPS better put some fire extinguishers in! Either way Jovan cares and he deserves a raise.”
“The staff are so patient, so knowledgeable. I went in to ship a phone and the woman who helped me was fantastic and made sure I did everything correctly. My favorite Post Office”
2 - 4PM 8:30AM - 1PM
217 Buffalo Soldier Ave, Fort Myer
Post Offices
“This is probably my 5th-6th visit since moving back … Mrs Arti has always been so helpful every time
The signage on door does say that the hours change … and they do give their employees an hour for lunch …
I never have to wait in line and have always receive great customer service ….
So easy and convenient to my house
And grateful I can do my shipping in base”
“I missed a signature-required delivery while away, they (staff at this location; fifteen minutes before close, at that) were super cordial and apologetic that it was taken for delivery again after I’d requested to pick it up, and they were very forthcoming and transparent about when it would be delivered so that I could make it home in time to receive it. They even called the delivery driver to see if the package would be dropped off or taken back on that business day, “just so you know what to expect.” I couldn’t ask for better customer service.”
“I am definitely giving 5 stars because of the lady who was working today around 4 PM. She provided awesome customer service and was very helpful and professional. I was sending a letter through the post office, and she guided me kindly throughout the process. She is the reason for this review. Thank you for your excellent service, ma’am!”
“I had an EXCELLENT experience thanks to Erica who went above and beyond to help me yesterday. Her customer service skills are top notch, and her friendly personality made the entire experience pleasant and stress-free. This level of service is truly appreciated. Thanks!”
“I REALLY wish I lived closer to this Post Office so I could come here all the time. There were four employees working, and every one of them were lovely. Friendly, helpful, could speak other languages for those customers who needed that assistance… exceptional location.”
“Our postal carrier, Mohammed, is absolutely the best! He makes every effort possible to deliver mail, even in the toughest times. Also, he’s personable and knows the older neighbors. He’s great! Happy Postal Day on February 4th!”
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“The staff are friendly, courteous and deliver excellent service. I have been a patron here for over 15 years and have consistently received my mail on time and all mailings I have sent from here, have reached their destinations. Thank you for your service!”