Caliber Collision is the nation’s leading collision repair provider, committed to excellence with highly skilled certified technicians and state-of-the-art equipment. They handle everything from minor dents to major collision damage, offering expert auto body repair, dent removal, and fender repair, backed by a limited lifetime warranty to get customers back on the road quickly and safely, restoring the rhythm of their life. Customers report great jobs repairing vehicles, with work finished on time. The staff is very nice, extremely professional, and provides superior, courteous, and professional service. They are personable, knowledgeable, and go above and beyond. Specific highlights include staff keeping customers updated throughout the whole process every day, explaining repairs from start to finish, and making customers feel comfortable, valued, and heard. The location cleans and washes cars as a nice touch. While one customer experienced frustration when a car battery died after the vehicle sat without being started, the management accepted accountability. They assured the customer that steps would be taken to prevent this from happening again, promptly replaced the battery, and performed scans to ensure no damage. This resolution changed the customer's perspective, highlighting the company's commitment to making things right. Overall, customers express thanks for the superb service and intend to use this location in the future, recommending it to others.
Excellent customer service. I was informed from the beginning to to end of the status of my vehicle Caliber Collision is highly recommended.
May 2026
I used this Capitol Heights facility and was very pleased with the body repair of my vehicle. The service advisor was on point and most professional. I must add Kim at reception is a gem! You may not fond that wonderful level of Customer service at many business’s.. Caliper Collision is lucky to have her!
May 2026
Had a great experience! Daniel Budd, the administrative staff all were very professional and knowledgeable. Even the rental car partnership made my experience hassle-free for pick-up and drop-off.
