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“I love going to the store. They have a lot of great things and the employees there are very excellent and customer service even when I can’t go upstairs someone comes down to help me to make sure I have the right thing I like to thank you👍🏽”
“ALYSSA AND IVY - These are two rockstars that I will never forget. When it comes down to making sure the customer has an experience that is worthwhile, these ladies will make it happen. I had a friend who I haven’t seen in years come from North Carolina to come check out the area. Unfortunately we missed our window for the DIY workshop, but that did not stop the show! They encouraged us to still look around and find a plant and assured us that, we can indeed, purchase today if we’d like. Which we did. I was so moved how the young ladies help me conceal my gift so that the element of surprise remained. They truly did not have to go above and beyond the way they did and it really means a lot to me. They have made their way into my memories haha. In a GREAT WAY!! I would have to say, you all are doing a terrific job and I’m sure the community feels the same. Thank you again ladies!
P.S. I’m taking care of my plant with the instructions you all gave me and we’re still looking good! Lol”
“Gardenology did a great job designing and installing a refresh to my front yard landscaping. Communication was clear and timely. I will use them again when ready to improve the back yard!”
“My recent visit was made noteworthy by the exemplary service of your staff. Robert assisted me in locating specific components with a level of thoroughness and alacrity that is truly commendable. His expertise ensured that my requirements were met without delay. Additionally, the pleasant demeanor of the front-desk attendant added a layer of genuine hospitality to the experience. It is clear that your team prioritizes both technical proficiency and client satisfaction.”
“I love this garden. If you want to feel happy, get you a cup of coffee, early in the morning. Go visit and walk around. I spend so much money here with no regrets. I usually meet some of the best employees when I visit. Today, not so much. There was a young lady with glasses working behind the register. She seemed annoyed at my presence. As I was checking out, she complained about ME to her colleague as if I wasn’t there (rude). I guess I went to the wrong side of the register. She said “I just don’t understand people” ?. Ruined my entire experience today.”
“Nice Fresh Christmas trees, many sizes available and species. They also carry all type of ice melts and pet friendly salt! The staff was very informative and helpful.”
“I love the staff. 99.99 percent of the time they are helpful and pleasant. They carry a lot random things I need, and a few thing I didn't know I needed till I saw it! Super handy to get my DIY supplies”
“I just wanted to recognize the floor person Ms B Was searching for a product and she taken her initiative to search for us after we asked her where a product was located.
Ms.B had short hair was in dept Near Hardware. The floor person knew the product. Plus she had a smile on her face
Thank You for phenomenal customer service
Ms B. Today’s date Sat July 11,2026.”
“Stopped into this Home Depot while traveling and had a great experience. The store is exceptionally neat, clean, and well-organized, making it easy to find what I needed quickly even as a first-time visitor to this location.
The staff members were friendly, welcoming, and pointed me in the right direction right away. Fast checkout and fully stocked shelves made for an easy, seamless stop. Easily a five-star location.”
“Arrived just before 5 on a Friday afternoon. I had called before I came and been told they closed at 6pm not 5.The people to help had left a bit early ( it had rained ). The gentleman who was there ( not one of the manual laborers) was exceptionally helpful. He could have just said ‘They are gone’ or ‘Not my job’. Instead he left what he was doing and loaded 10 bags of mulch into my car, and was exceptionally polite and kind.Thank you soo much Sir. You made my day - actually my whole weekend!! Blessings upon you and your family.”
“Received an unexpected arrangement. It was stunning. Each pedal on every flower was pristine, as were the leaves and greens. They're holding up very well. Since everything was so perfect, I wondered if the arrangement had been gathered from flowers and greenery inside the van then assembled just before reaching the subdivision. Never seen such freshness and beauty.”
“Had an issue with my online order via the app and called customer service. Only on hold for a minute before I spoke with a very nice lady who immediately gave me the store phone number. Laura at Oxen Hill knew about my order as soon as I gave her the number, confirmed that it was being prepared and adjusted the order quantity for me. Felt like I was dealing with my local hardware store rather than a big box store. Thank you! Can’t wait to finish my project!”
“S/O to Keisha in paint and Anthony in the tool rentals! I went in feeling very trepidatious about refinishing my deck and fence and left feeling confident in my skills, tools and materials and just...happy? The vibe in the store is that the staff genuinely like each other and being at work/helping people. I felt safe asking stupid questions and gained a lot of knowledge. Like, seriously blown away by the staff. The store was also super clean and organized. Just an easy and nice experience!”
“I went there yesterday to shop for a washer and a lady by the name of Celeste had such great customer service that I had to come and write a good review in yelp. She was knowledgeable, patient and kind to us as we decided on a washer, and she answer all of our questions. I appreciate her and Home Depot for the great service.”
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“Shoutout to The Home Depot for being more than a business—they truly care about the community. From the garden center to checkout to loading our vehicle, the customer service was exceptional.
Their support helped make our Clean and Green: Elevate the Scene event a success for our students and families. We’re grateful for the partnership and the care shown throughout the experience!”