CVS is a pharmacy and retail store that offers COVID-19 testing for eligible individuals, with some locations providing lab and rapid testing. The staff at CVS are generally friendly, helpful, and well-trained, making shopping experiences pleasant and efficient. Customers appreciate the professional and welcoming attitude of the employees, who often greet and assist them in finding items. Many reviews highlight quick service, with some customers being in and out in minutes, although stock shortages can occasionally occur. The pharmacy staff are praised for their kindness and effort to expedite prescriptions, despite often being understaffed. Customers recognize that healthcare workers at CVS are doing their best despite long waits and high demand, especially during busy times. Overall, CVS is seen as a helpful, friendly, and reliable place for both shopping and pharmacy needs, with staff who are committed to providing good service amid challenging circumstances.