United States Postal Service
Post OfficesHours:
1001 Frederick Rd, Catonsville MD 21228 Hours
About United States Postal Service
The United States Postal Service location at 1001 Frederick Rd provides secure, reliable, and affordable mail and package delivery, managing walk-in passport services. Many reviews describe the staff as pleasant, helpful, friendly, kind, and calm under pressure, providing superior customer service and great service. They are noted for being quick and happy to share knowledge. However, the building is described as extremely outdated, with random litter on the floor and counters. A common point is that there are long lines due to not enough clerks at the front desk, especially during peak times, which increases wait times. Some reviewers feel this staffing issue is not the fault of the clerks working. For the purpose of simply sending packages, this place is considered fine.
Most Recent Reviews
August 2025
I appreciated the nice rep there who informed me that I had used the wrong envelopes for Priority mail (I had prepaid for Priority mail, but had used Express mail envelopes). I am thankful that she pointed that out- saving me time and money. And now I also know the difference and need to pay attention. Thank you!
June 2025
Ms. Daisy helped us so much for our son’s passport. We needed a photo too and she made it so easy, thank you so much!!
May 2025
I am currently having trouble having my mail delivered to the company I'm sending a payment to and have not been receiving some of my bills recently.
More Comments(189)
Nearest USPS Stores
- Catonsville, Maryland
