Auto Parts in Charlotte Hall, MD

“Great paint job, excellent customer relations. Just noticed a little misalignment on the right chrome exhaust. Seems to be not fully aligned or attached. I am sure Maaco will correct this.”

“Great and accessible location, great customer service and affordable. Zero hassle returns and they assist with recommendations if they don't have what you need.”

“I’m beyond impressed with the extraordinary service provided to me today from the staff at the Charlotte Hall Auto Zone. I had just picked up my Honda Accord from a service shop, where the battery had died from sitting for over a week and the shop gave me a jump start and I was on my way. I stopped at the Wawa in Charlotte Hall, turned the car off not thinking I shouldn’t have done that til I got home, but too late, car didn’t start again. I decided I’d give it a shot and call the nearby Autozone to see if they would come to me and install a new battery if I could purchase one over the phone—I buy all my auto batteries and windshield wipers from AutoZone and they always graciously install the parts, but thought this was a just not possible since not on their lot. But to my surprise, the super-nice woman Natasha said, after she spoke to her Manager, that they would do it! She got my information over the phone, I paid for the battery, and the Manager (Eric I believe) showed up at Wawa within 5 minutes, he told me he’d take care of it, to go inside Wawa to stay warm (it was freezing outside). He installed the new battery, tested it to confirm it had 100% power, tested the alternator, everything was good, and he put the battery on back of his truck for me to follow him to the store to return it to get core refund. I was beyond impressed with this extraordinary level of service. They were both very friendly and professional. Thank you AutoZone, I appreciate all of your services you continually provide to your customers, and I am thankful for your wonderful team at the Charlotte Hall store!”

“Went to get some windshield wipers. From start to finish, the employee, Marc, helped me out every step of the way, even stepping out to help me replace them when he saw i was having trouble! It was a great experience, and I will continue to return to the store based on the fantastic customer service I was provided!”

“Thank you Mike for your diligence and kind service to help a woman who lost a fight with a garage ceiling at her dentist office. (When I say low clearing loooow clearing). I broke the satellite fin on my truck. I called the dealership only to get a price tag of $434.00. ? I called a few other autoparts places and was referred to Seymour’s. I spoke with Mike and he was the best. He found the piece almost immediately. (See pics below). He made sure I was taken care of when I arrived. Customer service is a hard quality and character to find. Mike has that quality, knowledge and care. If you go out there ask for Mike. It was worth the hour plus drive.”