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November 2023 by Chuck Wilson
If you are having surgery will need pain meds do Not have the script sent to this store. They will be out of stock and hopefully will have it the next day. But they don't know for sure .. how is that possible in this day and age? They will also refuse to transfer it to another Walgreens store that does have it in stock. So while you suffer needlessly these people will do absolutely nothing to assist you including calling your surgeon to let them know before you end up waiting days.
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October 2023 by CAROL RINCK
I just left Walgreens, 45 minutes to get shots. When John gave us our shots he was very polite and the shots didn't hurt a bit.
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September 2023 by Todd Goodglick
If I could leave a zero, I would! Ive waited over an hour to speak to the pharmacist to put in a prescription for a pt, and TWICE they have hung up on me........ Service here is ridiculous!!
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September 2023 by Theresa Morris
I just left the Rite Aid in Charlotte Hall, where I was treated incredibly disrespectfully by the cashier. I was waiting at the back of the line and she called me forward and says hello, and I said hi, she mumbled something. I didn’t answer her because it was under her mask & figured she didn’t mean to speak directly to me, because she wasn’t looking at me. She then pulled her mask out and yells HI unnecessarily loud in my face and I said hi I’m sorry I didn’t hear you. She said “I said hi twice loud, you want customer service but you don’t know how to talk”. I didn’t feel the need to inform her that I had actually said hi the first time but SHE didn’t hear me. It wasn’t worth what I believed would turn into an argument. She then proceeded to drop my receipt on the counter before I could take it from her & when I said thank you she laughed at me. The man that I have seen in there every time I go, who I believe is the manager, was standing right there throughout the whole interaction, and did not acknowledge any of it or say a word, but was watching the entire thing because we made eye contact more than once.
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April 2023 by Timothy Edwards
very slow and be prepared to wait.... the pharmasist "Mr.Ignatious" is very dismisive to customers, doesnt make eye contact, and appears to be the same with the staff behind the counter. doesn't matter if you call ahead, do drive through, or go to the pharmacy counter you better have a plenty of time to wait ( the reason I have tome for this review). We only use this pharmacy due to location , you might get your meds faster if you drive an extra 15-20min. We have never had our meds ready , even when we are told they are ready when we call ahead, it's obvious to me they have high volume , but there must be a solution to the poor communication at least
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April 2023 by S D
I only go due to it’s location. Steer clear if you have time to drive elsewhere! The store is extremely mis-managed and does not follow a consistent customer service process. Walgreens as a whole is an extreme disappointment.
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February 2023 by Holly Bailey
Don't wait in drive through,it's always beyond backed up. In store check out is rather speedy. Friendly,helpful staff. Clean store, pretty good selection of items if you need something else while picking up your meds. Prices aren't bad.
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January 2023 by Adam Hill
All of the people who run the registers, really try to be helpful, and nice. That's the only reason I gave it 2 stars. Everything else about this pharmacy is unbelievably terrible!
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October 2022 by Candis Cobb
Rude , disrespectful and uneducated in processing insurance. The staff at the pharmacy is the worst . I advise anyone who chooses peace over drama . DO NOT GO HERE . You’ll thank me later .
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September 2022 by Dan Warren
I love how Walgreens is buying out all other pharmacies just so they can never have my meds in stock when I need them. Worst pharmacy. I miss McKay's
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September 2022 by Tamra Garvin
This Walgreen Pharmacy has very poor customer service. It actually mimics the former RiteAid. Nothing has improved, honestly worse. They claim it's because of the transition but that is a horrible excuse as that should have been a streamlined transition (behind the scenes) and not executed until it was seamless. We are talking about prescriptions that are highly relied upon for health and wellbeing. They have lost us as a consumer and I'm sure many, many more to follow. Our health and not to mention our time is valuable. Even my physician's office (which is currently on hold with them, while I write this) has been on hold for 15 minutes and counting. I KNOW their time is valuable. #shameful9/10/22-pharmacy still rated poor. Highly recommend taking prescription business elsewhere. It’s worth the drive to find another one.
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July 2022 by Donna D.
Absolutely the worst pharmacy in the county. They are incompetent and incredibly slow, when people move that lazily, you have to question if they even care about this job. Not once have I not felt like an interruption of their day. The prescriptions are never ready, even when they call and tell you it is! They should all be embarrassed at themselves. The drives though is a joke, walking in is even worse. Hoping to switch before next refills, insurance is slow
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July 2022 by Justin McKinney
Random hours are set by staff depending on staffing. I mean, I get it, but they should inform Upper management and change the stores hours perminantly.
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July 2022 by Karl Grebe
Rude pharmacist. Takes forever to get thru to them on the phone. Never got one text alert about my prescription
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June 2022 by Sheree Ahmed
My experience at Walgreens was laughable. I waited around for 10-15 minutes to get Photo services for a passport renewal because the store was "understaffed" and the line was 9+ people. I heard the cashier loudly exclaim to an elderly customer that her card was declined. The cashier finally provided my 5 minutes of service while sweating like a pig and complaining to me about the short staff. Mind you, by this time the "rush" had slowed down significantly and another associate was present. He tried to persuade me that the blurry picture that he took would be acceptable. While I waiting for him to process my second batch of pictures another customer lines up behind me and ask for passport pictures. He dramatically yells to another cashier that there will be "NO MORE PASSPORT PHOTOS AFTER HER" with a sharp cutthroat gesture. If you can't handle a store with merely 10 customers, you probably need to find another job.
