PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances. Some customers report great, efficient, and friendly customer service, with calls answered quickly and appointments handled with gracious care. However, the closure of branches has led to significant frustration for others, making it challenging to get in front of someone or reach anyone by phone. While the local staff are often described as wonderful, corporate decisions have created difficulties for both customers and employees.
Great customer service, I was about an hour and a half early for my appointment to discuss my account and I was taken early and treated with gracious open arms!
May 2021
I try their atm drive thru and walkup on building 4 times a month andvthey never work to withdraw funds, and I don't understand. This has been going on for several months. If they don't resolve this issue I will be taking my business elsewhere.
October 2020
(Translated by Google) Excellent(Original)Excelente