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“I was surprised after reading the negative reviews to have my call answered in a matter of minutes. I called PNC Chestertown branch this morning. My call was received by Terry, who was very efficient, pleasant, and customer friendly. She answered all of my questions and gave me information on how to receive additional information through PNC Bank.”
“I was a customer of BB&T for over 15 years and was a little apprehensive when they announced the merger. I’m very to report that the level of service and focus on convenience and online access for customers has increased even above the good services from before.The branch still has local faces and personality. This means personal service that is right for you and your exact needs.I’m not really sure what the word “Truist” means, but it means I still love banking there.”
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“Absolutely THE BEST in customer care! The Chestertown, MD team has got this! Consistently a postive experience provided by friendly, helpful, and proactive professionals. Going above and beyond never looked so natural. A GREAT BIG THANK YOU TO ALEXIS!”