“I was a customer of BB&T for over 15 years and was a little apprehensive when they announced the merger. I’m very to report that the level of service and focus on convenience and online access for customers has increased even above the good services from before.The branch still has local faces and personality. This means personal service that is right for you and your exact needs.I’m not really sure what the word “Truist” means, but it means I still love banking there.”
“Just opened an account here and they are a wonderful staff. Quite helpful. I did not wait long to be seen prior to opening my account here. Heather was very personable. I was treated like a regular client and this was my first time ever in this bank.”
“So far it's been over a month, since I have received my bank card. The manager of the Bank took it upon herself to decide when I should get my bank card. I was at the mailbox every day waiting for my bank card. 11 days went by, no card. So I'm thinking okay the mail is slow, waited more, another week went by, no card. I called the bank, to find out, the manager thought that my bank account was going to be a fly by night, because of the covid. Covid people would open the bank account get their money and then close their account. Nobody even asked me, if this was going to be a long-term bank account with their Bank. I open my bank account May 5th today's date is June 19th and I still have not received my card. I don't know why the manager thinks she can play God with people's bank accounts. But it is just unbecoming of a manager not to call me to ask if I was going to stay with the bank here I'm waiting for my bank card no one's talking to me nothing in the mail, it was just rude and ignorant what they did. I will be thinking about going with another bank now. So People's Bank I'm probably going to be closing my account soon you're welcome.”
“I have an Account with United Bank for Africa in Dakar Senegal. Can I withdraw money there and I don’t have a debit Card. I live in Boston and my Account is with UBA Dakar.”
“This is a phenomenal bank. Truly LOCAL. This is a small town bank and have the customer service and personal touch that others can't match. You are not just an account number here or a $$ sign to them. They monitor our accounts for fraud and personally call us to discuss. They have caught several fraudulent transactions for me saving me thousands! I hope this bank never changes!”
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“One of the few independent “local†banks left in the area which cater to individual customers and small businesses. Fast, friendly customer service where everyone is treated respectfully.”