Customer service in store I'd say relatively helpful however when needing assistance over the phone the wait time to get a hold of an employee is unbelievably long...30 minutes!?
October 2021
Scheduled a flu shot on the web site as I was advised to when I had stopped in. Arrived 15 minutes earlier with forms completed as I was instructed. Waited over an hour after my appointment in a filthy fly infested waiting area. Just grand!
April 2021
First vaccine shot at M and T stadium in Baltimore, 2 hours start to finish and they processed thousands of people. Second shot at the Walgreens in Chestertown, 2 hours 45 minutes to process about 20 people. It was a complete cluster. Warning everyone I know not to go there!!!! Total mess.