Staples in Chevy Chase provides printing, shipping, technology, and recycling services essential to small businesses, remote workers, parents, teachers, and students. The store is noted for being convenient with validated parking. Multiple reviews highlight exceptional and proactive service from the staff. Employees are described as friendly, kind, professional, lovely, and helpful, often going out of their way to assist customers. They engage with shoppers, ask if help is needed, and work as a team even when busy. Specific examples include a staff member selling a personal cord to a customer in immediate need, a manager spending extra time searching for out-of-stock items and arranging fast home delivery, and a team efficiently locating products during busy periods. The consistent feedback is that the helpful staff is more important than machines and algorithms, with service that customers have not experienced anywhere else.
Called in needing help with a print job and Jesus was extremely kind and knowledgeable over the phone. He completed my job extremely fast and I was very happy with the final product! Process was super easy and I will def return to this location if I need help with another print job.
August 2026
Jesus at the print services super friendly and hard worker provided me Great customer service I appreciate your help
July 2026
Very easy and convenient place to return Amazon packages. The associate who helped me, Steven, processed me very quickly and knew exactly why I was returning my item and how to repackage it so that I get my refund without any issues. Definitely recommend checking if your packages can be returned to a Staples location.
