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February 2024 by Richard Cohen
I am in that store almost 5 times a week. The staff is fantastic, especially everyone in the print and design department. Ben leads a great team who can get your project done fast and the quality is great.
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November 2023 by Laura Harding
Maps has the location wrong, the Staples is across Wisconsin Ave from where they tell you.
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September 2023 by Emily
I ordered same-day business cards in the morning and the site assured me they would be done by 8 PM that same day which was perfect because I needed them for an event the next morning. Found out that they wouldn't be ready until 10 AM the next day and I only found this out because I reached out. They didn't reach out earlier to let me know or even offer me a partial refund for the delay.
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August 2023 by Melody Khosravi
Elizabeth who believe it or not is the manager was incredibly rude and disrespectful to my father and I for literally no reason whatsoever. Customer service is not an easy job but don’t take it out on customers who are minding their business. Unbelievable.
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August 2023 by Ray R
Parking can be a little bit of an issue but staff is friendly and helpful
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May 2023 by Kat B
I've been to this Staples many times, as it's right next to my office. I went two times within the past week and a half or so, and I have to say, the customer service was the best yet. I was helped by Liz on the phone, and then picked up what I needed same day, but was checked out by Della (I believe that was her name). Della encouraged me to download the Staples Connect app and explained the benefits, so I signed up considering the benefits are pretty great! I went again yesterday, and was helped by Zelda. All of these ladies were SO wonderful compared to others I've dealt with in the past. Not saying the previous employees were bad by ANY means, but these ladies truly stood out to me. Will continue to keep coming back! Thanks ladies.
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December 2022 by Ami
Just left this store angry. I went there to order some business cards. This lazy lady from the printing area couldn't help, wants me to figure out on my own. Moment i got there, she wanted to send me to the computer, every questions I asked her she tells me to find it on their computer like why are you even here??? Bad customer service. I left because if she can be that unprofessional and lazy, it means my order will be done in a bad and lazy manner. Manager needs to either train more his/her employees or get rid off of the non productive ones like this lady.
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September 2022 by Lilli D
Just left this store angry. I went there to order some business cards. This lazy lady from the printing area couldn't help, wants me to figure out on my own. Moment i got there, she wanted to send me to the computer, every questions I asked her she tells me to find it on their computer like why are you even here??? Bad customer service. I left because if she can be that unprofessional and lazy, it means my order will be done in a bad and lazy manner. Manager needs to either train more his/her employees or get rid off of the non productive ones like this lady.
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September 2022 by BLUPRINT DESIGN CO
Ryan is the man, was stressed about an event deadline needing business cards and flyers - he got it done in a timely fashion and the results are great 10/10 would come again!!
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April 2022 by Ronda Bernstein
When you need specific office supplies quickly, you need an office supply store. Thank goodness Staples still exists. The staff here were very friendly and helped me find exactly what I was looking for. I still bought the wrong thing but it was close enough. Plus that is what returns are for.
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March 2022 by Stephanie K.
I just purchased a laptop computer and had files from my old computer transferred over by them. The tech team is wonderful -- always available by phone, prompt in their service, and very helpful in getting set up. This is the best experience ever. I hope this store will stay in this location for a very long time. Stephanie K.
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November 2021 by Austin G.
There's aren't many Staples in D.C., but just across the border in Chevy Chase is one set up like an urban store. It's small, but has all the usual things you can find in a suburban Staples. There's also a parking garage where they validate parking.
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October 2021 by Tim M.
This #staples store in Chevy Chase Maryland is a few doors down from a parking garage. They will stamp your parking ticket here for two hours of free parking. The manager is friendly & often checks on the customers. Printing services are on your right upon entering the store. Customer pick up is at the same counter. The checkout is on your left upon entering just pass the gift card wall. The usual business, printing and personal office services and products are also available at this location. The staff was busy but friendly, attentive and helpful to the customer's needs. Until next time be kind to each other. #staples @yelpdc #chevychasemd
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September 2021 by MAXED OUT VISION, LLC
I went to get something resized, and Andy helped me. They seemed to not want to fulfill my request and claimed it would take a lot more work than what I was actually asking. Once I broke down exactly what I needed and said I did not need these additional things they were trying to do, they proceeded to do what I asked. Since they had no care to do this job in the first place, they carelessly resized the wrong side too much, twice, therefore altering the artwork to the point where it could not fit the frame I was fitting it into anymore. Their lack of care led to their careless mistake that could have been prevented had they been a little more willing and aware.
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August 2021 by K L.
I came here because target didn't have the SD card that I was looking for. After a few minutes and meandering around the aisles; I finally stumbled upon the SD card that I needed. The cashier Sarah at check out was very friendly and very efficient. She had to call for someone to bring my second item because I was locked away. The first person who brought it was actually and associate. I had actually walked past him twice while looking for my items; I had no clue that he actually worked there since he just had a grey shirt on and a Tony name tag. Overall, my shopping experience was decent things again to Sarah.
