I visited this location for the first time recently to deposit some checks. The teller who assisted me was polite and processed everything efficiently. No line or wait when I visited (Saturday morning).
July 2020
This is by far the worst customer service I have ever experienced. Absolutely rude! Cold, and didn’t know what they were doing! I am closing my account with this bank!!!! I hate to do black and white thing, but this is a very obvious discrimination! Never again!
May 2020
Google says 5418 Wisconsin Avenue branch is open. I made a special trip and found it was CLOSED - 2 ladies sitting in side = NO HELP! Truist is a lousy bank!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.