Credit Unions near Clarksville, MD

“We use SECU for both business and personal accounts and enjoy the friendly virtual tellers we see almost everyday. We are looking forward to the credit union expanding its business services.”

“My loan officer, At the Columbia, Maryland branch, was attentive and very patient as we were using Carvana where I purchased my car. That was an awful situation and she handled it quite well. Thank you so much.”

“I’ve been banking here for years. Everyone is pleasant, courteous and knowledgeable. Service is quick and efficient !!! James is most pleasant and helpful always. Everyone is always smiling and cheerful.
The service is fantastic here. I love this CU. It’s convenient and service is Awesome !!!
The ATM is convenient and safe. This location is very safe. There’s always a special going on !!!! For your money to make more money !!!!”

“I’ve had to visit this bank twice in one week, and both experiences have been great. Alain was incredibly helpful—he was patient and took the time to explain everything thoroughly. I came with my mom because she doesn’t speak English, and it was amazing to see that there are Spanish-speaking staff who could assist her. The entire team is friendly, always smiling, and genuinely helpful. I highly recommend coming here!”

“Wow. I've never felt so comfortable and open with a representative like that before. Steve F. was incredibly reassuring with whatever I asked and was completely honest. Its good to have transparency in that industry and I felt literally so safe and respected by him. I hope yall give raises because he deserves one.”

“Our journey with SECU started in Nov. 2021. If we had begun with this particular branch with Kristie and her manager, it probably would have been completed in November. However, we started online and on the phone. Getting connected with anyone through the phone on the main line is always a hit or miss prospective. We were passed around to no less then 6 different reps who all made mistakes and we had to start the whole process of acquiring a HELOC 4 separate times.Each time someone submitted incorrect or incomplete information and the application was denied. We would call, never speak to the same person of course, but after holding for a real person to speak with you for over 20 mins each time I couldn't be choosy.Without going through the whole ordeal in detail, we were finally connected with the supervisor who restarted the process. At this time I contacted Kristie at the Ellicott City branch office. She and her manager were actually the icing on the cake. Literally, they went over ALL the documents with a fine tooth comb and made sure that they were submitted correctly and completely, which was flubbed by another branch, smoothed everything over. What took almost 3 months, they succeeded in 1 week.We went into the Ellicott City branch to close on the loan and Kristie, again very meticulously went over every sheet of the doc to make sure there would be absolutely no reason for the loan to be rescinded, especially due to thoughtless and sloppy procedures. She rechecked and asked her manager to recheck all the docs so that not one signature or initial was missing. Thank you, both for showing us how it should have been done in the first place.”

“Yes, I was very pleased with the service I received from market USA Thank you so much Ketan for all of your help and patience with me, was very easy to apply, took alittle time for all the paperwork, but it was well worth it ,there was a lot involved with a home equity loan, and I want to mention Linda who really help me out on wiring the the funds to the title company . Thank you so much very pleased with their service.??”

“VERY impressed with Monika Zinnah! Thank you so much for the advice and hard work getting my card issue resolved. Special thanks to the elegant Southeast Asian woman that allowed me to plead my case at the door. Excellent service ?? Thank u”

“I had the misfortune of my Debit card being compromised. The security team did a great job making me aware of the breach and shut down my card before I experienced any losses. I was advised I could go to a Tower Branch to get a new Debt card issued. I stopped by the Ellicott City branch on my way to work where I was promptly greeted by Reena, the branch assistant manager, and was quickly issued a new card after providing proper identification. My entire visit was less than 10 minutes in length and I was on my way. What a GREAT member experience, Reena was professional, friendly, and empathetic to my situation. Thank you!

- Blair”