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Open 24 hours
7327 Old Alexandria Ferry Road, Clinton
Insurance
“I recently experienced water damage in my condo. Steven, John, Roberto and Jesus were exceptional in completing the repairs. They were very professional, explained the process, and made sure I was satisfied before finishing. I would highly recommend them for restoration services.”
“Beverlyn was great! She clearly had my best interest in mind. She answered all of my questions, adapted to what I needed, AND got me a great policy I’m really happy with! 5/5, I’d recommend buying insurance from her!”
“Adrian has not only helped me with my insurance needs but he has become a close friend of mine. I’ve never experienced an insurance person so relational and caring as him! I recommend him to everyone!”
“Antoinette was so helpful getting me set up. The process was so smooth and simple, I think it maybe took 10 minutes. She had all the answers and answered questions that I didn’t even think of.”
“Linda is very friendly, patient, and helpful. I’m not very familiar with insurance. She guided me through the process step by step. Her kindness and enthusiasm also made the whole process much less stressful. I really appreciate her time and help!”
“Mr.James Brown Insurance company and employees are one of the TOP Best Insurance companies i have ever been to very Professional ,Respectful . AND GREAT EMPLOYEE CUSTOMER SERVICE ...I .CANT MAKE THIS UP ..Im speaking from my Heart ... They are the Best Insurance company ever ... I Promise, I stand on my WORD ...”
“I contacted my agent's office and spoke with Ms. Olivia Crespo regarding a notice of cancellation of my auto insurance, for which I had paid. She very efficiently checked and verified my payment; assured me that my auto insurance policy was still in effect; and sent me the documentation for my records. I appreciated her personable and attentive manner.”
“I been with this team for over 2 years and everytime I call them I end up having something revealed that I was not aware about my policy to save money and maximize benefits. David's team (especially Andrea) are so awesome I really would recommend them to any and all that are looking to save money and get a better coverage on auto, life or home insurance. They really are the ultimate BEST!!!!!!”
“A review of Clement's WorldWide in general, but even moreso a shoutout and chance to give feedback to my adjuster, Kara Gulley, who was fantastic.
I moved to France from the USA, and brought my 2 vehicle's (still on USA plates as I am allowed to while I am a student in France).
Was able to get my comprehensive and collision insurance for the best price with Clement's. Context - 22 year old with 2 high horsepower luxury vehicles (400 hp+) USAA wanted to charge ~$700 a month for Comprehensive and collision with a $1000 deductible, while Clement's charges me $277 a month for both vehicles with $250 deductible's, which is a significant improvement.
My experience customer service wise has also been fantastic. One of my vehicle's (Tesla model s) had an unrelated mechanical issue, and needed to be towed. While lifting the vehicle on the tow truck, the tow operator allowed it to crash back into the ground twice, and destroyed the front air suspension (which then caused the pump to overwork itself and fail), a nearly $6000 repair job according to Tesla.
The experience started well. While transport on a tow truck is not covered, my adjuster coordinated with the underwriter of the policy for this in between situation, and was able to get coverage as long as the damage was caused by the tow truck driver.
Clement's hired an external advisor based in Europe to contact Tesla and the tow truck driver who were unresponsive.
When this caused delays, it was my advisor at Clement's, Kara Gulley, that calmed my concerns, and worked tirelessly to resolve the situation. Kara felt like an advocate for me, not a corporation, which was very much appreciated.
In the end, due to Kara's significant effort and knowledge, my claim was approved by Clement's, and I am extremely grateful.”
“Jonathan has always been very professional, knowledgeable and thorough about the business. He takes the time to ensure all questions are answered but more importantly that the customer understands what products are offered and what we’ve purchased. He is sincere about ensuring everything is covered and understood before the customer leaves the office.
On another note, he makes you feel like family. He genuinely cares about his clients. He is transparent and honest.”
“I have never had an insurance company that was so responsive to my needs and concerns. I can pick up the phone and discuss those concerns and get them resolved typically in the same day. It is great to have that in the world that we current live in when financials are so uncertain.”
“Came in thinking I had to put down 3 or 4 thousand or even 1000. They are a very respectful dealership and if your thinking u can't get a car becuase of your credit think again.Try here becuase I thought I was going to have to bring in a lot of money and they made it happen.”
“I’ve been with State Farm, Gai Allen team, for about 15 years. Wonderful people with consistent, great customer service. A special thank you to Karyn Baxter. I’m currently in a life transition and Karyn advised me on what to do during this time, ultimately saving me money and unnecessary stress.”
“Commending John Moritz on each interaction shared, which was an absolute pleasure. I didn’t realize on the second call that it was him until I heard his smile. My posture changed from anxiety to assurance. John exceeded my expectations with patience in delivery of information, addressing my concerns and walking me through any process that bogged my query. Because I am a gift giver I wanted to do something extremely nice for assisting beyond what I thought his duties entailed. John directed me to Google. Either way, I’m pleased with Tim LaCosse choosing this gentleman to join the team. John exemplifies community within the name of Statefarm. Thank you someday we shall meet.”
“I love love state farm because of how personable it is. You talk to REAL people!
Gabriella has been my agent for almost 8 years. She’s literally amazing & always available.”
“Tiffany Brooks and Jamely Bonilla went above and beyond to provide me with great customer service when they helped me with my bill and got me enrolled in Drive Safe and Save. Jamely also helped me get started with the State Farm app. Now I have 24 hour access to my policies. I really appreciate y'all! You both deserve a raise- Bless you all,”
“I would highly recommend this agent/agency!
Jamila was amazing to work with! She was knowledgeable, professional, and took the time to explain all of my options so I felt confident in my coverage. She was responsive, patient, and made the entire process easy from start to finish. I highly recommend working with Jamila for your insurance needs!”
“I can’t say enough good things about my insurance agent! They are knowledgeable, responsive, professional, and always take the time to answer my questions and make sure I have the right coverage. I truly appreciate the excellent service and personal attention. I highly recommend them to anyone looking for an insurance agent they can trust. 5 stars!”
“It was a great pleasure speaking with Danny this morning, who demonstrated exceptional customer service he was patient knowledgeable and answered all my questions confidently. It was truly a positive experience. As the commercial says like a good neighbor,State Farm your friend, and Danny was truly my friend. Keep up the good Danny you are awesome”
“I have been a client of the Bill Ball Agency for almost ten years and the service provided has nothing short of excellence. In particular, the support from Dawn. Her attention to detail, quick responses and friendly demeanor makes it a pleasure to do business with them.”
“Friendly and very knowledgeable people working here.My agent's name was Violet, and she was able to review my current policy and explain all my risk and coverage needs. Simple things like knowing that for a few more dollars a month would change my deductible from $500 to $100.00. In other areas she showed me some coverage I was paying for that I really did not need, or the cost did not justify the risk.I recommend this company and my agent.”
“I have been with State Farm since I have had my first vehicle. The staff is always friendly.Made me very knowledgeable about certain things and my questions are always answered.”
6AM - 11PM
10274 Lake Arbor Way, Mitchellville
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“I recently received a dubious email that I assumed was from my local Allstate agency. After being informed by Allstate corporate that my local office sent this email I contacted this location and needless to say was irate. Jessica and Susan did their due diligence and located the actual sender and informed me they were not the recipients. I appreciated the office for working to resolve the issue ( although, it was partly in my error). They still handled the situation professionally. Although I am no longer a customer, they definitely should be recognized for their ethical standards.”