The AT&T Store in Cockeysville provides a variety of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers appreciate the excellent service and knowledgeable staff, who consistently receive high praise for their professionalism and patience. Many reviews highlight specific employees, such as Shay and Jazmyn, who are described as friendly, welcoming, and eager to assist with setting up devices and addressing customer needs. The store is recognized for its ability to resolve issues effectively, with staff showing understanding and diligence, especially towards less tech-savvy customers. Positive experiences abound, with customers noting how staff go above and beyond to ensure satisfaction, whether it’s helping with billing problems or guiding customers through new purchases. The store's commitment to excellent customer service and a wide selection of products makes it a recommended destination for anyone looking to stay connected in Cockeysville.
Great store there was only one person there, but he was working great helping everyone out. They even had SpongeBob on five stars.
June 2025
Jhonny did a fantastic job! He was knowledgeable and thoughtful when recommending options. Thanks Jhonny.
May 2025
Tristan was very professional. Fixed the problem and gave me ATT offer to adjust my bill. I am elderly, not tech sophisticated and he was patient and understanding. I really hope he stays at that ATT store, because it is the store near me that I use
