AutoNation Subaru Hunt Valley Parts Center is a well-stocked Subaru parts and accessories store. They offer a wide range of genuine Subaru parts, tires, batteries, and other car accessories to keep your Subaru running smoothly. While the parts center has received positive reviews for its selection and service, the service department has faced criticism for overcharging and poor treatment of minority customers. Some customers have reported being charged excessively for simple services, with one customer alleging an overcharge of $344.99 for an oil change. Despite providing detailed cost estimates and filing a complaint with the Maryland Attorney General's office, the dealership reportedly refused to cooperate or resolve the issue. However, the sales team has received praise, with one customer highlighting the excellent service provided by their sales representative, Lance Sullivan. Another customer had a positive experience, describing the car-buying process as "pleasant and easy" with no high-pressure tactics. The dealership has also been praised for its responsiveness and transparency during the sales process. Overall, the AutoNation Subaru Hunt Valley Parts Center seems to offer a good selection of Subaru parts and accessories, but the service department has faced concerns regarding pricing and customer service. Customers are advised to thoroughly research and compare prices before using the service department.
