Walgreens is a place to refill prescriptions and shop for health and beauty products. The pharmacy team at this location is frequently described as awesome, helpful, extremely helpful, and great to work with. One reviewer stated they love the pharmacy. However, experiences with the front-end customer service team are mixed and often negative. Reviews mention an unhelpful crew, associates sitting on the countertop, glaring, barely acknowledging customers, and gossiping instead of focusing on service. Customers report encountering attitudes and feeling that staff drones through required scripts. A significant and repeated complaint is about the pharmacy phone line, which is called non-existent. Multiple customers report extremely long hold times, being placed on hold repeatedly, and then being hung up on, making tasks like updating insurance very difficult. On a positive note, the store has acknowledged problems, and extra help from travel workers has been appreciated when it arrives. Generally, this location is considered decent by some, despite the inconsistent customer service and phone system issues.
Best Walgreens in the area. Always has carts. Staff is super helpful. Today one of the ladies went and found what I needed in back stock. Thanks!
December 2024
Been going there for like 4 months, no problems yet. Pharmacists have been pretty helpful
February 2024
I frequently get my prescriptions from here and have found the staff to be extremely helpful, Mike the pharmacist always answers my questions and advice and are great to work with.