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March 2024 by Ian C.
Do not get your appliances at Home Depot. They send out appliances that have been packed damaged and do not want to exchange them or help you out. I received a dishwasher that had no damage to the outside box or the packaging and the door and inside were bent and they insisted I had to go through GE the manufacturer. GE service inspected it and found it had been damaged inside and the whole unit needs to be replaced. I'll never shop at Home Depot again. You pay good money and they don't want to do the right thing.
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January 2024 by Amanda M.
Just want to give a huge shoutout to Dan who works the night shift. He went above and beyond to help us. He helped us load half a pallet of paving stones onto a pallet and then load them into our truck. When he asked others (including management) to help - they said no. Would not even help with a forklift assist. So just want to say a huge thanks to Dan! We appreciated how you went the extra mile.
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July 2023 by Justin H.
Just returned some bolt cutters and had to wait a bit but when she was finished that task. She knocked me right on out and no problems. Grateful for the experience.
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May 2023 by Chris G.
It's so sad this Home Depot is one of the worst in the area you can never find anything here because it's very disorganized and on top of that management here is horrible half of the staff doesn't even wear uniform you can't even tell who works there or not and when I was there with my family I believe the assistant manger Sharon was rude and very unprofessional as well as the way she spoke to her employees
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April 2023 by Bob M.
Very poorly managed. Rude employees, items not stocked as per the online information, long lines. Go to the store up the street in Silver Spring instead.
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March 2023 by Amber M.
We drove from DC to come to this location because of Jim (in kitchen design). He took his time, explained our options, and provided us with the best service we've received in a Home Depot in ages! If you're looking for help with redesigning/designing your kitchen, make sure you go to Jim!
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March 2023 by Matthew U.
After moving in I needed to run to do a few things and one of those things included hitting up a hardware store. Luckily for me, this is right up the street and made for a very quick stop. We came in here to take a look at what was available in terms of what I needed. We didn't see what we wanted in store, but we were able to track down an employee and get some assistance. They were able to help us find the item we were looking for but we had to have it shipped to the store. That was fine as it was not an item that was needed right away. Came back later to pick it up when it was ready and had another fast interaction here. However, the last visit here was not a great experience. I came in looking for an item that I had just seen the week prior. They must of moved it or something. I was able to track down an employee and asked for some help. But this time it wasn't a great transaction. That employee straight out lied to me that they did not carry the item and then wouldn't even look in the system to see if they offered it. Which I knew they had because I had looked it up online, just didn't know where it was in store. Left me a little sour and ended up going elsewhere to purchase the item. I was exhausted with walking around the store. I can see why this store is right in the middle with rating as it is inconsistent with customer service. I will still come here as it is close to me, but I think I will do a little more research of the items I want before I come in here to figure out where it is in the store on my own.
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October 2022 by Pabra B.
I ordered an exterior door in May and it finally arrived at the store in August. A date was arranged with the contractor for Installation. The morning of the install the contractor called to say the door was damaged and had to be reordered. It is now October and a Manager called late September to say the door would be in by October 6, haven't heard anything from them. I also placed an order for measurements through Lowes, not realizing both use the same contractor. After 2 months the same contractor called about coming to take measurements for the same door. I asked for a refund from Lowes and for the contractor/installer to check on the door ordered from Home Depot
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September 2022 by Yoshi V.
Staffs are unhelpful , rude and disrespectful , 4 staffs have been standing around chatting and not doing anything , waited 10 mins at the key center , no one care to call anyone to help , finally one staff came with a poor attitude , The is by far the worst Home Depot I've ever been
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September 2022 by Gary C.
I went to get linoleum September 4th. Kevin M and Kenny for the employees that were there. They were incredibly rude and condescending. Very argumentative and some of the least helpful employees that I have experienced in a long time. They also made us go pay before they cut the linoleum, which is not the policy of a different Home Depot that I have been to a week before hand. I will not go back to this Home Depot
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August 2022 by Debbi B.
I received an email and a call from Kelly Executive Escalation Support and she was amazing. She helped me with returning the refrig. and getting a new one. Her customer service could not have been any better. I love Home Depot and was so frustrated the other day but Kelly made it right and I am still a loyal customer. Thank you Kelly!!!
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August 2022 by Jan M.
Doing a lot jobs with home depot Thanks for the business guys. Always easy to order and refund if needed
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July 2022 by Tucoffe Micoffee
En particular me gusta la ubicación …. A 2. Minutos del freeway Encuentras todo …. Limpio…. Personal capacitado …..!
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May 2022 by Sharon W.
I avoid Home Depot because of their politics and also I prefer my smaller home and garden center, where I can always find a friendly, helpful employee. But I have to give them credit for their garden center. The plants are always healthy looking and well taken care of. And everything is so well marked it's easy to find what you are looking for; perennials, annuals, herbs, etc. While Rich was waiting in line to pay for our plants I wandered into the store and immediately found a cute bird cage planter full of succulents that I added to our cart. Lines were long but cashiers kept them moving.
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January 2022 by Donyiel C.
I always prefer this location although there's one much closer to me. They're friendly and helpful folks working here! Stopped by a few days ago for salt. With the real winter we've been having lately, might as well. I asked for help and I found what I needed right away. The store wasn't too busy. I went to the self checkout and was on my way!