The Home Depot in College Park, MD, is a popular choice for home installation, replacement, and repair services, serving the 20740 area and beyond. Customers appreciate the helpfulness and knowledge of certain employees, such as Teddy, Mason, Karla, Kyle, and Adriel, who go above and beyond to assist shoppers. The store is noted for its good customer service and cleanliness, with staff willing to help load supplies. However, experiences can vary; some customers have reported issues with product quality, such as repackaged items, damaged bags, and lumber with mold. While many appreciate the convenience of the location, there are calls for improvements in staff consistency and management. Overall, this Home Depot location has a mix of positive and negative reviews, highlighting both excellent customer interactions and areas needing attention.
I went in to copy some house keys and a woman there was happy to cut the keys and check me out. Fast and efficient.
June 2024
Love love Teddy, has been very helpful on a few occasions and goes above and beyond to help us out! We from him every time we go now! Mason as also helped very much with my husband on a plumbing problem we had at our house, we look for him as well! Thank you both for your kindness!
June 2024
Generally have a terrible experience with Home Depot, but will continue to go to them out of convenience until Amazon starts selling similar products...I was nicely surprised by Karla and Kyle at this location recently. Went above and beyond to help us get a refrigerator. Knowledgeable, customer oriented, and kind
