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“Above and beyond service! Ish and the team were incredibly dedicated to resolving an issue with my car’s sunroof. Even after I had to bring it back because the problem wasn’t fully resolved, they handled it promptly and did not charge me again. They stayed in constant communication and went out of their way to make sure everything was taken care of. They even included a free car wash to show the issue was resolved. I truly appreciate their persistence and professionalism!”
“I want to start by saying that handsome Eddie and the rest of the team here at Columbia Auto Collision Center are fantastic. They stood by their original quote, told me the repair would take a week, and delivered exactly on time. My car looks great, and the repair was done perfectly. They were transparent throughout the entire process, and Eddie was truly great to work with. Highly recommend this shop for quality work and outstanding service.”
“Excellent experience in the service department. I was NOT happy with the Artificial Intelligence answering service. It would not listen and was rather clunky to use.”
“This is a great place to bring your car. I only came for an estimate for a little scratch on my handle, and they helped me for free with some paint(also gifted to me). Really trusty place, and I recommend you bring your car here.”
“I came by on a Saturday morning to run a quick errand. Needed a replacement bulb for my car's blinker light. The very young man (Emilson?) at the register anticipated my questions and quickly looked up the part for me on his database. He quickly walked to the aisle and picked out the light bulb, went back to the register and rang up my purchase. I rarely experience such quick, competent service anymore anywhere. Thank you, Emilson!!”
“Very helpful! I bought a battery for my truck and the young man took out the old one and put in the new one!!! The only issue is that they won't do the same for a German car...”
“Good job. However, I would recommend to anyone whose car is drivable to hold on to it until parts are received to do the work or else it may sit out in the elements while in the meantime you're paying a car note.”
“I brought my car in after a fender bender and was highly impressed with the work TCCPCP did. The team at TCCPCP did a fantastic job starting with Peter. He started the process from beginning to end. He was friendly, communicated well through the entire process. He made sure my car was cleaned inside and out. He also let me know if I need anything to contact him directly. I would definitely recommend Toyota Certified at Capital Plaza Collison Center to anyone who needs collision repair work and ask for Peter. Five stars. He is an All Star in my eyes and will be back if I need repair work”
“These guys are always spot on for me. I am a local wholesaler/ Retail dealer and I buy a lot of cars. Whenever, I need parts, I call these guys and they get my parts and deliver them to the shop of my choice.”
“They provide the absolute best repair service for your car at the lowest pricing available around the area. I have gone to so many other auto shops and most will try to scam you claiming random fixes needed on your car. With Advance Auto you can be rest assured you are only paying for what you need fixed.”
“I had bought my original Ford at another dealer who was terrible at service. So I switched to Apple Ford, Apple Ford takes excellent care of me so much so that I bought my NEW Ford from here and I love my new car so much! Thanks Apple Ford and James my sales guy! Y'all rock!!”
“Fabulous and thorough were staff members at Tristate Collision Center when they repaired my car during the first half of March 2024. They kept me informed, did evidently perfect work, and made me comfortable throughout check-in, repair time, and delivery upon completion. Bravo and five stars for Tristate on McGaw Court in Columbia, Maryland!”
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“I would highly recommend, they did a wonderful job on my car, it was delivered almost 2 weeks earlier than promised with a savings of 1.5k The original quote. They kept me informed throughout the process and RICO was fabulous to work with.”