AutoZone Auto Parts in Columbia, MD, is known for its helpful staff and good customer service. Customers appreciate the team’s willingness to assist with various needs, such as testing and replacing batteries, even helping with tricky installations for seniors. One customer was pleased that an associate cleaned corrosion off the battery posts and tested the battery, which was still good. The staff also went out of their way to find hard-to-come-by parts at other locations when they weren't in stock locally. The store offers quick installation services, making it easier for customers. However, one reviewer mentioned that they couldn’t get help for a German car, as the store does not perform certain services for those vehicles. Overall, visitors recommend the store for its helpful employees, good service, and quick assistance, especially when it comes to batteries and basic car maintenance.
Very helpful and courteous. I had at least 3 different people ask me if I needed assistance within the first 4 minutes of entering the building.
June 2025
Very helpful! I bought a battery for my truck and the young man took out the old one and put in the new one!!! The only issue is that they won't do the same for a German car...
May 2025
Salespeople are very helpful. Twice they have changed my wipers and once was in the rain!
