Claire's is a vibrant ear piercing and accessories store that specializes in fun fashion items like jewelry, hair accessories, and branded merchandise featuring characters like Hello Kitty and Stitch. The store is known for its welcoming atmosphere and exceptional customer service. Many customers have shared positive experiences, particularly highlighting the staff's kindness and professionalism during ear piercing sessions. Chaz and Ajae have been noted for their patience and ability to make the process enjoyable and stress-free for both children and parents. They take the time to explain the piercing procedure clearly and ensure that everyone feels comfortable and confident. Customers appreciate the affordability of the piercings, often mentioning the added bonus of receiving a free pair of earrings each month for a year after the initial piercing. Overall, Claire's in the Columbia Mall offers a delightful shopping experience filled with cute accessories and a dedicated team that fosters a warm and supportive environment for all ages.
We recently visited the Claire’s in the Columbia mall yesterday and were met with the most amazing customer service from Chas. She was absolutely phenomenal in helping us with our daughter’s ear piercing. She was patience with us and went above and beyond to make sure we were taken care.
April 2025
All staff was exceptionally welcoming. My first piercing was an enjoyable experience thanks to them. Ajae was who helped me and she took her craft very seriously
March 2025
Chaz was great, she had great customer service and was super helpful.
