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“Just called & was assisted by Mallory ( hope I spelled that right) even over the phone she was polite, energetic and was able to swiftly assist my needs. Thanks Mallory !”
“I highly recommend this store to anyone who is looking for great pop culture merchandise for a gift or to treat yourself. This store was very clean and well organized I believe in large part to the great management of Nyrie (I hope I spelled it correctly). She was very hospitable during our visit and helped us find everything we needed as well as offered great recommendations regarding current sales and promotions. This is the second or third different BoxLunch I have been to and overall they seem to be staffed with great people who value customer service. I will definitely be back and look forward to more pleasant shopping experiences in the future. Thanks again Nyrie for making our visit memorable.”
“I don’t know her name, but I just have to say thank you to the incredibly kind woman at this store. From the moment I walked in, I noticed how friendly and upbeat she was smiling, chatting, and genuinely enjoying every interaction. It was so heartwarming to see someone who clearly loves her job and spreads joy just by being herself. My baby had dropped her favorite toy the day before, and when I stopped by to check, this same sweet soul handed it to me like it was no big deal, but it meant so much. Thank you for your kindness!”
“Peyton was an awesome ear piercer for my 11-year-old daughter! She made my daughter feel at ease and gave great after care directions. She was pleasant the entire time and it was a positive experience.”
“This is a smaller REI store, bit of a limited selection. FYI, been an REI member for over 30 years. Appreciate the quality gear, but prices have become extreme, second guess many purchases these days”
“I was very pleased with the selection and fitting processes, The contact person at Nordstrom's at Columbia, Mohamed, was very polite and professional. Obviously the measurements he took were right on. I received the finished suit in about 2 1/2 weeks. I was impressed with the look and fit of my new custom-made suit. When I returned for one minor adjustment, Mohamed was there to coordinate the fix with a Nordstrom's tailor. I am a fan of IndoChino and can recommend them without reservation based on my buying experience.”
“The clothes and accessories ooze sophistication. Regular department stores don't appreciate their curvier clientele. ShimmySista creates an exciting shopping experience for the customers who want to feel confident in their attire.”
“Customer service over the phone is spectacular. called to check to see if they had the Grateful Dead Jean jacket and she double checked their sales rack so that was pretty cool so I really appreciate them(young lady) for doing that”
“On Saturday, April 18, my daughter and I visited this location, and I must say the experience was exceptional from start to finish. As soon as we walked in, we were greeted by a professional and welcoming staff.
We had the pleasure of working with Christiana, and she was absolutely amazing. Her enthusiasm was contagious, and she went above and beyond to help my daughter find two great outfits. What really stood out was how she also took the time to keep my daughter’s goddaughter/niece entertained, allowing my daughter to focus on trying on clothes without distraction.
All of the sales associates were helpful, pleasant, and created a positive shopping environment. Great job, ladies! As a store manager myself, I would have been very proud of my TEAM ?
?? Store Cleanliness
?? Professionalism
?? Prices
?? Smell
?? Teamwork
?? fitting room cleanliness
?? Stock”
“I’ve the best shopping experience here! Everyone who works here is so kind and helpful. I always feel like they really care about making sure I get what I actually need, not just trying to sell me whatever. And I’m always able to find what I need and In the correct sizes. The lingerie and pajamas are super comfortable and high quality.”
“Beautiful store with exceptional customer service. A little tricky to find if you aren't familiar with Columbia Mall. Shop is outside the mall near Maggiano.”
“Freaking Amazing!!!! I looked all over for weeks for a dress to wear to a wedding in the south of Spain (different season than us & a specific color scheme for the wedding, photos are below!) & Thank goodness for Andie! She was so helpful in helping me find the most perfect dress! I loved it so much I ordered it in black so that I could have two!!! Still need to go pick that up but omg I love this place! If you are looking for any special occasion or to just have nice clothes that you won’t see on anyone else this is the place to go! Side note: they also have super cute gift items!!! So if you need to shop for a loved one this is a great place to get something nice that they will love! Francesca’s thanks for everything! PS I promise to come pickup my dress soon! Might have to send the boyfriend as now I’m away for work.”
“Was really unhappy that my brand new bag had some dents in the leather and was missing the dust bag when I got home. I turned around and went all the way back to return it. Keya exchanged it for me and wrapped the new one and put it in the dust bag as it should be with a bag purchase. Presentation and care of the bag is part of a good service. I was very satisfied afterall because of her and will seek her out in the future. She turned my whole day around :)”
“I went into exchange an online oder for a smaller size. They did not stock the boot, but the cashier did the return, and ordered them online to be delivered to my house in a few days. Great customer service!”
“My favorite clothing store. I was at the mall and stopped in just to window shop. The one top I was interested in wasn't available in my size. No worries, I can always get it online. There was plenty other sale priced items to choose from.”
“Selection:I'm happy to share my wonderful experience at REI, which is my go-to shop for all my outdoor adventures. This store is an absolute paradise for outdoor enthusiasts like myself, it offers a vast selection of high-quality gear for every kind of outdoor activity, including backpacking, biking, rock climbing, hiking, and camping.Service:I had the pleasure of working with Troy, who helped me pick out the right backpack for my height. He was patient, informative, and I learned not all hiking packs are created equal. It was so easy to make a decision after Troy added weights to the backpacks and I walked around the store to simulate a fully loaded pack.Value:This location also has a pre-owned section where I can save on expensive gear.Overall:I highly recommend the REI store for all your outdoor adventure needs. With their friendly service, a large selection of outdoor gear, a pre-owned section, and a satisfaction guarantee, you can't go wrong with this store.*Sign up for the REI CO-OP FOR EXTRA SAVINGS and rewards.”
“I have been shopping for clothes to wear to a wedding
Lovely selection, nice fabric choices, and lots of nice colors! Returns were a breeze
Friendly service!!”
“I was at your store and had a great time with maip she a great customer service she was very professional ? and help me and everything a needed thank you ? ? ?,”
“Stopped in today hoping to find the perfect everyday jeans, and thanks to Gina, I did! She went above and beyond to help me find the right pair. I’ll definitely be back for another.”
“I had an excellent experience at Banana Republic!
The staff was incredibly helpful and guided me through sizes and styles that suited me perfectly.
They were patient, attentive, and made sure I found exactly what I was looking for.
The store was clean, well-organized, and had a great selection of classy, high-quality pieces.
I truly appreciated the service and will definitely shop here again!”
“Fun store and the cashier guy was fun to talk to. I was buying a button pin and he said the one I was getting was cute. Then he and I started talking about pins which was fun”
“The Columbia Nordstrom Rack is always super clean and the staff is very helpful. I managed to find my 2 year old granddaughter a short set by DKNY for $11. Great deal! Of course I coped it.”
“I bought a dress here super last minute bc the one I bought online never got delivered, and we were heading to a wedding that day. Keon (sorry if I misspelled he had a cool rose tattoo on his hand) was awesome and super helpful with helping me find a replacement dress just in time! He showed me where I could find the dresses I liked online, and even recommended a dress that I ended up buying and got so many compliments on! Definitely coming back here to buy formal dresses in the future instead on relying on online shopping”
“Their stock can be a little inconsistent but the staff is really nice and haven’t had a bad experience beside stuff that the store can’t control.”
“Shout out to Ashlee with two “e”’s because she special. I had an event at 7:00pm. I came in, she saw me struggling. Started giving me clothing color combos. Threw my whole outfit together in 15-20 minutes. I was out the door and made it to the gala. Everyone complimented me that night. I will definitely be back for her and her team. Thanks to her team running throughout the store and getting everyone the size’s they suggested fitted us better. We didn’t even have to leave the dressing room, they really live up to the name express. I spent $1500 on 2 suits from indochino and they still dont fit this well! Love ya!”
“The staff is amazingly helpful. The items are all well stocked. The store is always clean. The presentation is inviting. I don’t walk in without walking out with something cute. Oh by the way the sales are great. The last time I was in their Lou & Grey was 60% off!”
“I was trying to return a pair of jeans by mail and accidentally mailed Macy’s $300 worth of new bathing suits instead of the jeans. (In my defense, the bags were identical). The manager, Jennifer made the effort to find my number and called me so I didn’t have to figure out my mistake the hard way. Jennifer kept the items safe in her office until I was back from vacation and could pick them up. Her associate Tiffani handled my return of the jeans and she too was very kind and helpful. Good people at the Macy’s in Columbia!”
“From the moment I walked in, Shana made me feel not just welcomed, but seen. She approached me like a trusted sister would—listening closely, asking thoughtful questions, and genuinely getting to know my style, needs, and confidence level. It didn’t feel like shopping; it felt like I had a personal stylist who truly cared.
She didn’t just sell me outfits—she built up my confidence. Every piece she pulled was tailored to me, not just in size, but in energy. Her warm, encouraging words, honest feedback, and eye for detail made me feel beautiful, empowered, and excited to wear what I bought. I left the store not just with clothes, but with a glow that lasted all day. Thank you so much Shana!”
“Pretty good location. Lots of inventory. Friendly staff for the most part. Make sure to sign up for coupons. Items seem to be a bit smaller than other designer's items of the same size
Cashier seemed annoyed that I didn't want to purchase a bag, so my item was sloppily tossed onto the counter after I paid.”
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“Pure Barre Columbia Maryland is a well run and maintained studio. The owner cares about her clients and provides us with excellent instruction, and a schedule to accommodate everyone needs. I highly recommend this studio, the instructors and the various Pure Barre exercise formats.”