Extra Space Storage, located at 9201 Guilford Rd in Columbia, MD, offers a reliable and professional self-storage experience. Customers appreciate the wide selection of storage units, including climate-controlled options, and the facility features like electronic gate access, a covered loading bay, and convenient freeway access. The property is noted for its cleanliness and exceptional security measures. The staff, particularly the manager, has received high praise for their helpfulness and customer service. Many reviews highlight how staff members, like Ken, go above and beyond to assist customers with issues, such as lost keys, making the process easy and stress-free. Clients feel valued and appreciated, enhancing their overall experience. With amenities like parking spaces, elevator access, and even military discounts, Extra Space Storage strives to meet diverse customer needs. Overall, this location is recommended for anyone seeking a secure and hassle-free storage solution.
Great customer service and hands on with helping me have a seam less experience.
July 2026
I am quite impressed by the service and cleanliness of this storage facility. The staff are awesome and very knowledgeable; they even went out of their way to ensure that I have the correct size unit that fits my budget and items. I highly recommend them.
June 2026
Super clean facility, easy to access, and extremely helpful staff. Would recommend!
