Lovisa
Jewelry StoresHours:
Mall in Columbia, 10300 Little Patuxent Pkwy Shop 2735, Columbia MD 21044 Hours
About Lovisa
Lovisa is a jewelry store that offers ear piercing services in a friendly and professional environment. Customers have praised the staff for being kind, thorough, and attentive during their piercing experiences. One reviewer shared that their nervous 8-year-old daughter felt calm and well cared for thanks to Brittany, who was gentle, helpful, and ensured the piercing was done in the right spot. Another customer, who was nervous about getting their ears pierced for the first time in years, appreciated Brittany’s kindness and the great quality of the piercings, despite their own nervousness. The store is also appreciated for its more mature and sophisticated vibe compared to other places like Claire’s. Customers have noted that staff members work well together and handle their tasks competently, even when the store is busy or understaffed. Feedback is taken seriously, with staff willing to adjust piercing placement based on customer requests. Even during busy times, the staff remains friendly and helpful, with one customer highlighting a store manager or shift lead who answered questions professionally. Overall, Lovisa is recommended for its quality service, caring staff, and a better experience than some other piercing options.
Most Recent Reviews
May 2025
The person who pierced my ears (Natasha) was so kind and sweet. They answered all my questions with great detail and made us feel so comfortable.
February 2025
We got my 7yo daughter’s ears pierced and had a wonderful experience. The gal running the shop was sweet and reassuring. She was very professional and knew what she was doing. Thankful she was there.
September 2024
Jinelle and Mariana are super sweet and offered exceptional customer service! Lovely jewelry
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