Mattress Firm Columbia Cross offers an exceptional shopping experience for anyone seeking the perfect mattress. The staff, including dedicated Sleep Experts®, receive over 200 hours of training to provide tailored solutions for customers, ensuring they get the best sleep every night. The store features popular brands like Sealy®, Tempur-Pedic®, and Serta®, and customers can enjoy a 120 Night Sleep Trial® along with the Love Your Mattress Guarantee®. Reviews highlight outstanding customer service, with staff members like Dianne and Ann being noted for their attentiveness and knowledge. Customers appreciate the no-pressure environment and the personalized assistance they receive while selecting mattresses. Overall, Mattress Firm Columbia Cross is highly recommended for those in search of comfort and quality in their mattress shopping experience.
Excellent experience. Ann was extremely helpful, knowledgable, and friendly.
October 2024
My wife and I had an incredible experience with Donté from this location. His customer service was immaculate and he went above and beyond to help us out with an expedited order. We owe it to Donté for working his magic and making us feel like valued customers. Can’t recommend him enough!
October 2024
Dante was awesome to work with and he got me an amazing deal on a great mattress…super satisfied!!!
