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“Bryan was super helpful and informative. He listened to my sleep needs and genuinely pointed me in the right direction. I did not feel pressured to purchase. I’m looking forward to sleeping on my new mattress!”
“I got a great deal purchasing a mattress for my mother, who is 86 yrs old, at Mattress Warwhouse in Columbia MD. Kevin helped us find exactly what she was looking for. As part of the deal, we also ended up getting a frame that reclines electrically. I can see this being very practical and helpful for an elderly person. Kevin also threw in an other goodies to sweeten the deal. I definitely recommend this establishment. Let Kevin help you.”
“Keron was extremely thorough, knowledgeable, and helpful; he is great at his job and made it an experience. The process was easy, and the mattress warehouse is clean. I am completely satisfied and would definitely recommend the Mattress Warehouse in Columbia.”
“This place has beautiful furniture and the sales people are very knowledgeable and helpful. Ginny was very helpful and patient when I needed a repair for one of my dining chairs. They did an excellent job with the repair and made my dining set whole again. I was completely impressed by her dedication and professionalism. I would definitely go back for more. Thanks Ginny!”
“Ivory really helped me today choosing a new pillow. She was very upfront and honest and let me try a few before I made my decision. I would highly recommend working with Ivory when you go in the store. She will definitely help you find what you are looking for. All Around a great experience.”
“Second time purchasing furniture at Havertys Columbia with Chris Gantos as sales person - great service and again this store had just what I was looking for at a fair price.”
“I had an excellent experience working with Oluseyi at Bob’s Discount Furniture. She was pleasant, patient, and extremely knowledgeable. She took the time to show me around, answer my questions, and help me choose bedroom furniture that fit both my space and what I was looking for. I never felt rushed or pressured, and I really appreciated her attention to detail and genuine desire to help.
Oluseyi made the entire shopping experience enjoyable and easy. She is truly an asset to Bob’s and definitely a keeper! I would highly recommend asking for her if you’re shopping at this location. Excellent customer service from start to finish!”
“Inad was awesome! He had a great sense of humor, was very professional, and made the entire purchasing process smooth and enjoyable. He was incredibly helpful from start to finish, and I really appreciate the excellent customer service. I highly recommend working with him!”
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“This experience was exactly how buying a mattress should be. 1) get greeted by the associate (Ian was great). 2) Associate listens to what you need and shows three options. 3) you pick the mattress and proceed to checkout. 4) every item you need is double checked with you before you leave the store.
I was in the store for less than 20 minutes and was never pressured on up sells, but was simply asked if we were interested in any of the extras, which we did take the mattress protector.
Well done!”