SECU Credit Union is Maryland's largest credit union, serving over 230,000 members with checking accounts, credit cards, mortgages, auto loans, and financial education. Reviews highlight excellent and helpful service from the staff. Members report very friendly online and phone call options for questions and describe processes for account opening and card renewals as favorable. The staff is praised for being very helpful in resolving specific card and account issues efficiently, with one member noting a problem was fully resolved promptly. Policies, such as forgiving insufficient funds fees, are also appreciated. Many thanks and kudos are given to the branch for hiring the best staff.
Great experience getting our car title release - Thank you for the fast and friendly customer service to Monika and the whole staff at SECU
October 2025
Sometime in August I had a problem with my debit card whereby someone had used my card to purchase stuff. I immediately reported it and it was dealt with promptly. Within 10 working days I got a new card and the amount was deposited in my account in a very short time after investigations were done.
October 2025
Good and helpful people. Online banking is so easy.
