Bank of America with Drive-thru ATM is praised for its exceptional customer service. Reviewers highlight the helpfulness of staff, including the manager and tellers, who go above and beyond to assist customers. One customer noted a significant issue with their debit card and received excellent support from the entire team. Another reviewer expressed gratitude for a staff member who stayed late to complete an urgent wire transfer. Customers appreciate the kindness and attention from the staff, especially mentioning team members who excel in customer care. Overall, the bank is recognized for its dedication to resolving issues and providing a positive banking experience.
Best customer service from Al the ladies at Crofton
April 2025
Ozlem is the only reason I come to this branch, she makes me feel welcomed and provides the best service that I could get. That’s the only reason I still have multiple business accounts here.
September 2024
I typically don’t give reviews on a bank lol but these folks here were great! I had issues with my debit card (of my own making) and needed to withdrawal a very large sum of money. All people there from the teller to the greeter and the manager I believe we incredibly helpful.