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April 2024 by Eric Hoggard
We as humans often are quick to complain when we do not receive outstanding customer care. To that end - I am quick to recognize when it is provided.Deepa Thapa, Krystel Cortes and Melissa Polistin are on top of the "Customer Care" game. They flat out just know how to treat customers. Please recognize your outstanding Teammates.Thanks much and I appreciate your efforts and enjoy being a banking customer.
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March 2024 by Chris Krasniqi
Just came in for a problem with my business account. Deepa the manager never disappoints, she was able to resolve my issue without any trouble. Always a great help and willing to help beyond her means. Thank you Deepa
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March 2024 by K Smith
Hate to wait till 10am to conduct business. Small business owner who's time is everything!!!
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September 2022 by Mike M.
One teller working while a long line. Worst location i have been into very disappointed
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August 2022 by Chi Huynh
Bank need Change people work in here they unprofessional so mean when talk with customers
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March 2022 by Andu Tes
I wish I can give less than one with the attitude of the teller very disrespectful, bad attitude and word, hitting the counter and jumping from her sit for a single question I asked her. I don’t know why the branch manager is not taking any action. I saw this kind of comment from other customers too.
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September 2021 by Steve Merchant
The Manager Deepa is clueless. Told me that I could not obtain a POA on a IRA account. Spoke to the IRA department and they told me that of course that I could access an IRA account as a POA. Bank of America never ceases to disappoint me.
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June 2021 by Edward A.
Stay away from this place. They don't care about you. They just want your money.
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June 2021 by kenny brais
they are so slow and only have one teller open with several employees just walking around
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June 2021 by Bill Ritter
Bank of America sucks. Their branches are always closing sporadically.
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May 2021 by Natenate Natenate
Guys are awesome, and I hate bank of America
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April 2021 by Jason Ford
I went to the bank yesterday without an appointment to perform a wire transfer. I didn’t realize I needed an appointment but the bankMembers were incredibly helpful and took care of me . Thank you too everyone there yesterday around 2:30.
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December 2020 by Nathan P.
I came two days ago to get a cashier's check, and the Latina that was working there was amazing. Such awesome customer service. I came this morning, she said hello and remembered me. However, the woman who helped me had a bad attitude and wasn't friendly at all. Please explain to her that on the very rare occasion that I need to visit the branch, and not bank online, I don't want to have to deal with her disgruntled attitude.
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October 2020 by Ivoire Paintball Club
Just yelling people information and not being respectful of account privacyI asked her to stop yelling and she says I'm just explaining well to everyone in the room also my personnel business...
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July 2020 by Shawn Searle
If I could give it a negative score, I would! Shutting down at 1p on a Friday for a lunch break?! It must be nice! 10 of us are standing in 100° heat outside your business trying to give you OUR MONEY! Completely unacceptable!
