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7AM - 5PM
1637 Crofton Center, Crofton
Paint Stores
“I wish I could give 10 stars. What great customer service from this location! From the moment I walked in, I was immediately greeted by James even though he was working with other customers (I notice he continued to do that for other customers coming in). I had my twin 6 year olds with me and was trying my best to get in and out because I knew their attention span wouldn’t be the best in this environment. Well, this store was prepared with a magnet and chalk board as well as a few toys. The twins kept themselves busy. James was great in answering questions and guiding me through some DIY paint jobs I was going to do at home this weekend. Shortly after, my son began asking James question and James was so wonderful in responding to him - from asking what he does with the rubber hammer to asking how the paint was mixed. James even offered to bring the kids to the back of the register and watch how the entire process work which was so fascinating for them. Everything from beginning to end was top notch service. James even walked out to my car with all the paint to save me a second trip. Highly recommend this location.
FYI I’ve been to several SW locations and in some I wouldn’t even be acknowledged (even while looking at paint colors for 30 mins).”
“We’ve been working on our house since purchasing it three years ago, and Ashton has been a constant bright spot along our journey. He always remembers us when we come in to the store and is incredibly helpful with both product recommendations and color selection. His eye for undertones and how colors will read in larger spaces has saved us more than once. On top of that, he’s always upfront about upcoming specials or sales—and beyond his expertise, he just seems like a genuinely great person. Highly recommend working with him!”
“Website was helpful with color choices. Once in store all the staff was helpful in finding the colors we desired by numbers. Being able to purchase samples and see then on our walls!”
“Came in for supplies to complete a few home projects and Mareva was an absolute God-send! I'm a rookie and had quite a few questions that she was able to answer and point me in the right direction.”
“I ordered 4 gallons of paint with the intention of using the curbside pickup service. When I got to the store, I realized that I had forgotten to add an item to my order. So, I went inside and was greeted by the employee named Andrew. Not only did Andrew greet me, he asked if I needed any help. I told him what I needed and also informed him that I was picking up an online order. He asked my name and what I ordered, then quickly got my order ready. He put the paint cans in a box and asked if I needed painter stirrers (I think I spelled that right...), which is something that I was not asked when I went to 2 other Sherwin Williams locations a couple of weeks ago. And as he was closing out my order, he asked if I needed anything else. As I was about to leave, I asked him if he had a cart that I could borrow to roll my items to the car. He gladly offered to take the stuff to my car. Thank you for the good customer service and a pleasant shopping experience!”
“Kathy at the Sherwin Williams stores next to Homestead Gardens on Ritchie Highway in Severna Park was WONDERFUL!!! She helped me with the proper paint type and sheen type and all with a smile. I'm sure she has answered the questions I asked her a million times but she was very patient and helpful.”
“I LOVE this place! Friendly and knowledgeable staff. Not in a hurry and have time to speak with you and offer suggestions and help you find the right item! Outstanding customer service all the time!”
“This is one of the most delightful shops I've ever been in. The owner, Kris, was so very kind and helpful. She is so knowledgeable and is so willing to share that knowledge. I wouldn't buy paint any place else but there.”
“The staff was super helpful in helping me pick out the paint and tools I needed! And then when I ran out of paint just before finishing the room, they worked with me to find a solution that was cost effective and would leave the room looking amazing! Well stocked, organized, and clean store with friendly and helpful staff, what more could you want from a paint store?”
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“Brandon always does such a great job helping me find the paints I’m looking for. All the staff is friendly and helpful. The paint is good quality and they have ample supplies in the store. They have made me a customer for life.”