AutoZone Auto Parts in Cumberland, MD is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff are described as very accommodating, helpful, and polite. They have provided great service, such as quickly replacing a brake light, assisting customers who broke down while driving, and resolving an issue with a key fob. Customers have been impressed by the team's willingness to help and their determination to find solutions, even when it took a long time. Overall, AutoZone in Cumberland, MD is praised for its excellent customer service and assistance, making it a reliable choice for auto parts and repairs.
The manager Gary Mayhew and his employee Alissa Breeding went above and beyond to help during a crisis while traveling half way across the country. My alternator went out and they helped diagnosis the problem, find the right part, and help anyway they could. Exceptional customer service!
June 2024
The staff are very accommodating and did not charge me for a brake light replacement that I bought from them. For a very hot day, they worked as a team . Definitely, will come here for anything I need. It’s done really quick. Thank you very much. ABuckley
June 2024
Gary (store manager) went way above and beyond when we broke down while driving across country. I can’t say enough about the great service and assistance we got from him.
