Knotts Towing is highly praised for its quick response times and excellent customer service. Customers report that the team is prompt, professional, and courteous, often turning a stressful situation into a positive experience. Many reviews highlight the kindness of the staff, with instances of them going above and beyond, such as returning personal items left in towed vehicles. The service is described as first-class, with one customer noting that they took a "really crappy day" and made it amazing. The towing process is efficient, with employees like Alan being recognized for their speed and friendliness. Knotts Towing also provides helpful recommendations for nearby services. While the location is small and somewhat difficult to find, the warmth and support from the staff make it a recommended choice for anyone needing assistance with car troubles, especially for those east of the bay bridge.
Mark towed my car to Bob's Quality Auto care. He couldn't have been more kind and professional! Highly recommend!!👍👍
August 2026
The people here are very pleasant people and they will help you out as much as they can. I would definitely call them again if I need somebody hard to find people like that in this world. by the way, they do know what they’re doing.👍
April 2026
I slid my truck into a ditch and needed help getting out. John was there within an hour of my request and pulled me out. The service was fantastic. Thank you.
